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Challenges We Solve

Your Challenges. Overcome.

We help our clients solve a wide range of business challenges – from improving process to transforming culture.  Some of the common challenges we help our clients solve are centered around the people, process and technology within their organizations.

People

Business and Performance Management

  • How do we operate more effectively?
  • How do we manage performance functionally and enterprise-wide?
  • How do we know we are delivering results?
  • How do we track and communicate progress to everyone in the company?
  • How do we come up with a standard process and set of tools everyone can use to make us more effective and drive accountability?
  • How do other companies manage performance?
  • Strategy Deployment and Execution
  • How do we develop strategies on-time and using a consistent process?
  • How do we cascade our strategy and imperatives down to every level of the organization?
  • How do we know we are achieving the results we said we would deliver?
  • How do we create buy-in and ownership at every level?
  • How do we manage strategic initiatives and business as usual initiatives at the same time?

Change Management

  • How do we get buy-in and agility within our organization?
  • How do we change our culture to embrace change?

Process

New Product and Process Development

  • How do we manage our product/service portfolio?
  • How do we accelerate the introduction of new products and services without spending more money?
  • How do we capture the voice-of-the-customer in our products and services?
  • How do we create a competitive advantage with new products and services?
  • How do we design new processes without all the waste and with minimal capital?
  • How do we automate processes without automating waste?
  • Process Improvement/Re-engineering
  • How do we transform our operations into Lean and agile business processes?
  • How do we reduce the cost to deliver the services we offer?
  • How do we improve quality, cost and responsiveness at the same time without spending money?

Staffing Models

  • How do we ensure the right amount of staff when we can predict volume?
  • How do we change our staffing when our business conditions change?
  • How do we efficiently determine our resource needs as we grow?

Supply Chain Optimization

  • How do we Lean out our supply chain?
  • How do we improve our capital position?
  • How do we reduce inventory levels without impacting customer service?

G & A Improvement

  • How do we reduce our overhead?
  • How do we know where to find opportunities to become more lean and efficient in shared services?
  • How do we improve areas where there is no value stream or areas that impact many value streams?
  • How do we improve areas not linked to the customer?

Technology

Lean Sigma Application Development and Maintenance

  • How do we leverage Lean to speed up development of software and technology?
  • How do we change the culture in our development processes?
  • How do we measure performance in application development without a lot of bureaucracy?
  • Lean Sigma Project Management
  • How do we develop a better project portfolio management process?
  • How do we get our projects done faster?
  • How do we develop an enterprise-wide standard approach for delivering projects?
  • How do we work better cross-functionally on strategic initiatives?

Lean Sigma IT Operations and Shared Service

  • How do we create an efficient help desk?
  • How do we get our change management process to work better?
  • How do we speed up new technology installs?
  • How do we manage our capital spending better?

Green IT

  • How do we reduce energy consumption in our data centers?
  • How do we reduce the cost of running our IT operations?

Contact us to find out how we can help you solve your most pressing business challenges.

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Fox Video - Healthcare Reform

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New Case Study

Process Improvement in Accounts Receivable

For this specialty pharmacy, the payment complexity between Physician diagnosis, acceptable payor requirements, benefits eligibility, patient financial responsibility and governmental or regulatory requirements either delayed or exasperated bad debt. Unable to control growing bad debt losses, senior leadership targeted a specific goal to reduce bad debt through the identification of bad debt root causes.

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New Article

Improving Lab Efficiency: It all boils down to process, process, process

"It's not a good time. We'll get to that later." How many times have you heard or said something similar when discussing critical laboratory process improvements? "Later" often turns into never. You may be too overloaded to deploy new initiatives, but waiting only exacerbates the challenges. Processing delays and errors due to overcapacity have surely led to preventable patient deaths--a tragic yet completely unnecessary situation. It takes just days to effectively install efficiency processes utilizing LeanSigma lab tactics and less than a week to positively impact patient outcomes while reducing laboratory stress.

Click here to read article