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Available On-Demand Event

2012 High Performance Virtual Summit

High Performance Virtual Summit

This year's summit on “Creating Real Change” gives you the opportunity to learn from leaders in healthcare and industries who will share their experiences and perspective on improvement and transformation with an emphasis on what really works.

Click here for more info & register

New White Paper

Enterprise Risk Management: Proof or Promise?

There is overwhelming consensus among financial services executives that the current risk environment has become significantly more complex, dynamic, and difficult to navigate. Some new mandates are expensive and cut into margins and profitability, so there is a real motivation to not only comply but to more effectively manage the response and cost.

Click here to read white paper

New Article

AMN Healthcare: Providers Re-engineering Healthcare for Greater Efficiency

With healthcare reimbursement becoming tighter and patients expecting more from their providers, hospitals and other health systems are seeking ways to change processes and become more efficient.

Click here to read article

Meet Jim Dickey

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Jim Dickey
Vice President & Managing Director – Government

Co-founder and Vice President of Guidon Performance Solutions, Jim Dickey has over 15 years experience in the financial services industry.

Prior to founding Guidon, Jim was a Vice President and internal consultant with JP Morgan Chase where he pioneered a groundbreaking approach to manage capacity and staffing in highly complex, highly variable operating environments. Jim’s work in this area resulted in significantly improved operating efficiencies for his clients and dramatic financial returns for the firm.

Jim was also instrumental in the migration of Lean Six Sigma into the financial services arena.  In a variety of engagements Jim was able to assist his clients in achieving the double-digit improvements in growth, productivity and quality through innovative applications of lean manufacturing and performance management.

In previous roles Jim was a senior regional manager with responsibility for check processing. In this position Jim successfully led significant cultural and operating transformations, which resulted in dramatic business growth and improved operating margins.

Jim is a graduate of Franklin University with a degree in Accounting. He resides in Columbus, Ohio with his wife and two daughters.

Connect with Jim on: LinkedIn, Twitter, Facebook, and GovLoop

Return to Guidon Team page


Related Links

Guidon Business Process Management Services
Government Industry Solutions

Contact Guidon

Contact us or call us at 1.866.986.4414 or 480.986.4414 (for international callers) for more information regarding how a Guidon solution can help your organization.