TQM
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Top 5 Leadership Characteristics for Process Improvement Success
by Ron Wince Published July 10, 2009Filed Under:
Recently during a visit to the GSA conference held in San Antonio, I had the opportunity to speak with several people in the federal government about Lean Six Sigma.
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The ‘WIIFM’ Factor with Lean Six Sigma
by Ron Wince Published October 14, 2009Filed Under:
One of the most frequent conversations that comes along from Lean Six Sigma and other Continuous Improvement practitioners is around their frustration with senior leaders and sponsors who “don’t get it” regarding Lean and Six Sigma or business process improvement. Most of the time the conversation is about a gap in sponsorship, buy in, leadership, etc. and the people I am speaking with are venting their frustrations.
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