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Available On-Demand Event

2012 High Performance Virtual Summit

High Performance Virtual Summit

This year's summit on “Creating Real Change” gives you the opportunity to learn from leaders in healthcare and industries who will share their experiences and perspective on improvement and transformation with an emphasis on what really works.

Click here for more info & register

New White Paper

Enterprise Risk Management: Proof or Promise?

There is overwhelming consensus among financial services executives that the current risk environment has become significantly more complex, dynamic, and difficult to navigate. Some new mandates are expensive and cut into margins and profitability, so there is a real motivation to not only comply but to more effectively manage the response and cost.

Click here to read white paper

New Article

AMN Healthcare: Providers Re-engineering Healthcare for Greater Efficiency

With healthcare reimbursement becoming tighter and patients expecting more from their providers, hospitals and other health systems are seeking ways to change processes and become more efficient.

Click here to read article

Financial Services Articles

March 25, 2011
Step Up to the Improvement Plate: Process improvement can help CUs improve member service and cut costs.

By: Larry Mead, Guidon Performance Solutions (For Credit Union Magazine)
Low interest rates, stagnant loan volume, increasing demands for member services, and higher operating expense ratios are creating significant pressure on credit unions’ return on assets. The sources of these pressures are not just internal or market driven; credit unions are also facing greater regulatory burdens than ever before. Those that respond to regulatory changes quickly and efficiently with the least cost and the least impact on members will establish a competitive advantage over slower responders.

Read More
March 12, 2011
Regulatory Overload is Community Banks’ Next Big Hurdle

By: Francesca Jarosz, Indianapolis Business Journal
Community banks across the state are preparing for a deluge of new regulations that will cut into their bottom lines, make their businesses more complex and, in some cases, force them to consolidate. The changes come in the form of the federal Dodd-Frank Act, which passed last summer following the financial collapse and is beginning to be implemented. And they come just as banks are beginning to recover from a particularly tough period brought on by an overload of nonperforming assets and a national recession.

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January 1, 2011
Outlook 2011

By: Pamela Black, Bank Investment Consultant
Howard Hammond is a pretty happy guy. His program, Fifth Third Securities, brought in over $1 billion in assets last year, grew 26% as of November and increased headcount by 30%. He attributes that growth to selectively hiring quality people who are dedicated to understanding the needs of the client. “We’ve had a tremendous year,” he says. “I feel fortunate heading into 2011 and very well positioned to compete. Based on what I hear out there we’re pretty unique this year.”

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June 28, 2010
Reform Package Wins Praise

By Bill McConnell, The Deal
The financial reform bill approved by House and Senate conferees early Friday morning, June 25, will be known as the Dodd-Frank Act, after negotiators from the two chambers unanimously voted to name the legislation after its two chief authors moments before approving the overall package. On a more substantive level, just how the legislation will be remembered won’t be known for quite some time. For certain, the regulations and changes being ushered in will raise the financial industry’s costs of doing business. Guidon CEO Ron WInce says executives at smaller banks have some justification for displeasure because the limits on their activities, higher capital requirements and assessments on the industry are likely to be more of a relative burden.

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June 25, 2010
Financial Reform Moves Forward

By Terry Flanagan, Media Markets Online
The U.S. financial reform legislation that moved forward last week was not as bad as it could have been for banks and Wall Street firms, but the industry should not exhale too deeply, because the implementation of the new rules will present its own set of challenges. Guidon CEO Ron WInce says there are some positives for everyone -- it is not overly heavy-handed but it does provide some protections.

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June 1, 2010
Role of the CFO in Quality Improvement

June/July 2010 issue of Bank Accounting & Finance
By Ron Wince, Guidon Performance Solutions
Guidon CEO Ron WInce talks about how CFOs should not only evaluate but also lead and participate in business process improvement. Strong senior leadership is the single biggest determinant of whether a quality improvement deployment is successful or not. For most of the past few decades, that leadership has come in the form of having a chief executive officer (CEO), chief operating officer (COO) or senior vice president (SVP) of operations leading the charge. The finance department was rarely involved at all, let alone positioned to lead the effort.

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May 13, 2010
Ratings Agencies Under Fire, but Big Reform Unlikely

By Barbara Stcherbatcheff, CNBC.com
The European debt crisis has left markets vulnerable to any sovereign debt rating reports and ratings agencies have seen their influence mushroom in Europe. And with the spotlight on the agencies, the question of conflict of interest – widely debated in the aftermath of the credit crunch --has risen again. Guidon CEO Ron WInce talks about how the agencies got complacent, got into a mechanical mindset where they went through it (ratings process) without ever raising flags.

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February 4, 2010
Obama's $30 Billion Pledge: What's In It for You?

By Geoff Williams, AOL Small Business
President Barack Obama is making news for proposing that $30 billion of the money that has been repaid from the Troubled Asset Relief Program (TARP) be now diverted to community banks. Guidon CEO Ron Wince talks about how adding $30 billion will not help open the flow as most community banks are limited by the amount they can loan due to regulations. Business owners likely won't be pursuing more debt until the economy dictates the need to grow.

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November 12, 2009
CFO Focus: Going ‘Lean’ – Randolph Brooks FCU Leverages Process Improvement To Enhance Members’ Experience

By Lisa Hochgraf, CUES
Guidon helped Randolph Brooks Federal Credit Union enhance their members' experience while utilizing Lean and Six Sigma. They were looking at core service processes, eliminating waste, and shortening the timeline of service events so the activity and focus is all about what the customer values.

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November 12, 2009
Randolph-Brooks FCU Beefs Up Efficiency and Cuts Costs with Teamwork

By Lisa Hochgraf, CUES
Guidon helped Randolph Brooks Federal Credit Union enhance their members' experience while utilizing Lean and Six Sigma. They were looking at core service processes, eliminating waste, and shortening the timeline of service events so the activity and focus is all about what the customer values.

Read More
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Related Links

Guidon Business Process Management Services
Financial Services Industry Solutions

Contact Guidon

Contact us or call us at 1.866.986.4414 or 480.986.4414 (for international callers) for more information regarding how a Guidon solution can help your organization.