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Remembering Mike

December 21, 1954-
August 9, 2012

 

New Blog Post

Four Themes to Successfully Navigating the Supreme Court Decision

The decision by the U.S. Supreme Court to uphold the controversial Patient Protection and Affordable Care Act confirms the direction of healthcare reform that had already begun a few years ago.  Many payers and providers, responding to the slowly emerging regulatory architecture of the law, have embarked on large scale transformational initiatives which will fundamentally change their business models forever.

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New Article

Payers and Providers: The Pressure On Payers Is Relentless

No matter the outcome of the Affordable Care Act, the long-term picture for payers remains uncertain. Even if all the ACA provisions are enforced by the Supreme Court, there are still many issues to sort out. If some of the provisions are struck down, then other issues will be encountered. In an unpredictable business environment, Blue Cross Blue Shield Montana decided to give itself a physical and make process improvements to control what we could control.

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Private Equity Articles

Kaizen: Small Steps to Greatness

June 3, 2009
By Kim Olson, DiversityWoman.com
Guidon CEO Ron Wince comments on the power of Kaizen and how your results can be astounding.

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Lean Sigma for Call Centers

December 27, 2007
By Jam Mayer, CallCenterScript.com
Learn how call centers are improving the total customer experience using Lean Sigma methodology.

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