Government Case Studies
- Productivity and Response Time Improvements in Local Government
The resource squeeze common throughout the public sector coupled with the possibility that service demands could increase once the economy turned around made Town leaders of Gilbert, Arizona (pop: 208,000) interested in improving productivity and efficiency.
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- Mitigating H1N1 Costs within a County Correctional System
This large county judicial system had been facing the need for cost reduction and then the H1N1 pandemic flu became a nationwide issue. As inmates exhibited symptoms of the virus and became ill, they often had to be quarantined for as many as seven to 10 days, delaying the judicial proceedings and adding additional days of housing and medical treatment cost. In addition, other inmates, judicial system employees and officials, and law enforcement professionals were at risk of being exposed to the virus.
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- Using Kaizen to Streamline a County Building Process
San Diego County's Department of Planning and Land Use permitting process had grown to unwieldy proportions and needed to decrease the amount of time necessary for granting a permit.
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- Pension Benefit Guaranty Corporation Streamlines Payment Process
PBGC needed to focus on the recovery of benefit overpayment process which was taking too long and resulting in too many duplications of effort. The group uncovered improvements that reduced the lead time to collection by approximately three months.
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- Utilizing Lean Six Sigma To Reduce Time & Cost In Testing Environmental Samples
The State of Oregon’s Department of Environmental Quality laboratory was finding that water, soil, air, and other samples were often not tested within the necessary timeframe, resulting in additional collection costs.
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- Reducing Building Safety Permitting Process with Lean Six Sigma
To stay competitive and attract more commercial building, the City of Mesa, Arizona needed to improve its building safety permitting process from application received to issuance.
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- Using Lean Six Sigma To Improve Air Quality Permitting Process
Like many other states undergoing strong growth, The State of Idaho has received a record number of air quality permit applications in recent years. Because the department already had a substantial backlog of applications, the increase in volume was putting enormous strain on the already over-burdened process. See how Guidon helped reduce that strain and decrease turnaround time.
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