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Healthcare Case Studies

Improving Hospital Efficiency Through Capacity Modeling
A leading international medical center with locations in three countries was experiencing a limited understanding of patient flow patterns through the various hospital departments. This led to staffing inadequacies and efficiencies, particularly in the pharmacy and radiology departments.

Improving Transplant Patient Experience through Kaizen
A premier national medical center’s kidney/liver transplant department wanted to create a central point of contact and a call triage system with the expectation that changes be made with no incremental cost to the organization.

Utilizing Process and Preparation in Creating a New Healthcare Facility
A 50+ year old medical facility in the central U.S. wanted to improve patient flow, patient clinical outcomes and overall patient satisfaction.

Using 5S Lean Six Sigma Methodology to Improve Staff Efficiency
The size, layout and space considerations in operating room suites were mandating storage of critical supplies in locations far from the place of need. As a result, staff made multiple trips, intra-case, to find supplies. Guidon stepped in to help this hospital correct the problem.

Lean Six Sigma Data Analysis Quantifies Patient Benefits, Justifies Growth Plans in Cardiac Rehabilitation Services
Cardiac rehab staff members at this facility knew that their patient volume was rising and clients had a high level of satisfaction, but they were unsure what impact rehabilitation services had on their patients, versus those who did not participate in the program. See how Guidon helped the facility evaluate results and improve patient services. 

Improving A Family Birth Center's Performance Through Lean Six Sigma
The Family Birth Center had 87 percent of the market share for the immediate area and was experiencing growth at a rate of 8 percent per year. However, the center did not have comprehensive data regarding its performance, and preliminary benchmarking indicated performance on some indicators, including efficiency, was below state standards.

Improving Patient and Employee Safety through 5S Lean Six Sigma Methodology
See how Guidon helped an inpatient unit improve patient safety, streamline staff activities, organize equipment and administrative resources, identify excess inventory and improve quality to mitigate the risk of potential medical errors.

Utilizing Lean Six Sigma 5S Methodology In A Non-Clinical Setting
Read how Guidon achieved results for a cardiac catheterization (cath) lab, which provides maintenance and repair for various types of equipment, by helping it rearrange its work area to provide additional storage for equipment that was used on a less frequent basis.

Using Lean Six Sigma to Reduce Paperwork for an Inpatient Unit
Documentation had become very cumbersome and time-consuming for nurses processing patient admissions, discharges and care documents. See how Guidon helped the hospital-based long-term care unit set and reach a goal of freeing time for the clinical staff to be with patients, rather than doing paperwork.

Small County Clinic Addresses Patient Delays in Care Using Kaizen
A hospital and clinic were struggling to break even due to a system weighed down by the clinic’s cost relative to patient volume. The clinic supported the hospital by generating significant technical fees, but Guidon helped it to break even on its own merit.

Hospital Takes Patient-Centric Approach to Addressing Access Issues
A premier regional hospital, located in the Midwest, was unable to see enough patients in a timely manner, causing patient frustration. Guidon recommended a pilot project to narrow the scope to a single patient-centric experience, with an end-to-end focus from scheduling through the provision of care.

Improving Surgery Scheduling through Lean Six Sigma
Continued volume pressure on the surgical services department mandated a review of surgery scheduling processes. See how Guidon helped the organization ensure they were efficient and met the needs of patients and clinical staff members.

 

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FOX Business: The Winners and the losers of healthcare reform with Guidon CEO & President, Ron Wince

Fox Video - Healthcare Reform

Guidon CEO, Ron Wince questions the cost savings of the health-care reform bills with FoxBusiness.com.

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New Case Study

Process Improvement in Accounts Receivable

For this specialty pharmacy, the payment complexity between Physician diagnosis, acceptable payor requirements, benefits eligibility, patient financial responsibility and governmental or regulatory requirements either delayed or exasperated bad debt. Unable to control growing bad debt losses, senior leadership targeted a specific goal to reduce bad debt through the identification of bad debt root causes.

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New Article

Improving Lab Efficiency: It all boils down to process, process, process

"It's not a good time. We'll get to that later." How many times have you heard or said something similar when discussing critical laboratory process improvements? "Later" often turns into never. You may be too overloaded to deploy new initiatives, but waiting only exacerbates the challenges. Processing delays and errors due to overcapacity have surely led to preventable patient deaths--a tragic yet completely unnecessary situation. It takes just days to effectively install efficiency processes utilizing LeanSigma lab tactics and less than a week to positively impact patient outcomes while reducing laboratory stress.

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