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Upcoming Event

2012 High Performance Virtual Summit

High Performance Virtual Summit

This year's summit on “Creating Real Change” will give you the opportunity to learn from leaders in healthcare and industries who will share their experiences and perspective on improvement and transformation with an emphasis on what really works.

Click here for more info & register

New White Paper

Enterprise Risk Management: Proof or Promise?

There is overwhelming consensus among financial services executives that the current risk environment has become significantly more complex, dynamic, and difficult to navigate. Some new mandates are expensive and cut into margins and profitability, so there is a real motivation to not only comply but to more effectively manage the response and cost.

Click here to read white paper

New Article

Executive Insight: Five New Year’s Resolutions for Every Hospital in 2012

Creating ecosystems/cultures of improvement, adopting a more holistic view, improving the patient experience, embracing IT, and seek innovation.

Click here to read article

Healthcare Case Studies

Improvement Opportunities Identified Within a Specialty Hospital

Faced with the impending changes in the healthcare industry, the CEO of a two-hospital system, which specializes in treating ventilator patients, wanted to evaluate the organization’s overall performance. With the imminent reductions in reimbursement and other reforms, he wanted help in identifying specific opportunities for improving performance, controlling costs, and enhancing revenues.

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Improving Hospital Efficiency Through Capacity Modeling

A leading international medical center with locations in three countries was experiencing a limited understanding of patient flow patterns through the various hospital departments. This led to staffing inadequacies and efficiencies, particularly in the pharmacy and radiology departments.

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Improving Transplant Patient Experience through Kaizen

A premier national medical center’s kidney/liver transplant department wanted to create a central point of contact and a call triage system with the expectation that changes be made with no incremental cost to the organization.

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Utilizing Process and Preparation in Creating a New Healthcare Facility

A 50+ year old medical facility in the central U.S. wanted to improve patient flow, patient clinical outcomes and overall patient satisfaction.

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Using 5S Lean Six Sigma Methodology to Improve Staff Efficiency

The size, layout and space considerations in operating room suites were mandating storage of critical supplies in locations far from the place of need. As a result, staff made multiple trips, intra-case, to find supplies. Guidon stepped in to help this hospital correct the problem.

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Lean Six Sigma Data Analysis Quantifies Patient Benefits, Justifies Growth Plans in Cardiac Rehabilitation Services

Cardiac rehab staff members at this facility knew that their patient volume was rising and clients had a high level of satisfaction, but they were unsure what impact rehabilitation services had on their patients, versus those who did not participate in the program. See how Guidon helped the facility evaluate results and improve patient services. 

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Improving A Family Birth Center’s Performance Through Lean Six Sigma Rehabilitation

The Family Birth Center had 87 percent of the market share for the immediate area and was experiencing growth at a rate of 8 percent per year. However, the center did not have comprehensive data regarding its performance, and preliminary benchmarking indicated performance on some indicators, including efficiency, was below state standards.

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Improving Patient and Employee Safety through 5S Lean Six Sigma Methodology

See how Guidon helped an inpatient unit improve patient safety, streamline staff activities, organize equipment and administrative resources, identify excess inventory and improve quality to mitigate the risk of potential medical errors.

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Utilizing Lean Six Sigma 5S Methodology In A Non-Clinical Setting

Read how Guidon achieved results for a cardiac catheterization (cath) lab, which provides maintenance and repair for various types of equipment, by helping it rearrange its work area to provide additional storage for equipment that was used on a less frequent basis.

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Using Lean Six Sigma to Reduce Paperwork for an Inpatient Unit

Documentation had become very cumbersome and time-consuming for nurses processing patient admissions, discharges and care documents. See how Guidon helped the hospital-based long-term care unit set and reach a goal of freeing time for the clinical staff to be with patients, rather than doing paperwork.

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Small County Clinic Addresses Patient Delays in Care Using Kaizen

A hospital and clinic were struggling to break even due to a system weighed down by the clinic’s cost relative to patient volume. The clinic supported the hospital by generating significant technical fees, but Guidon helped it to break even on its own merit.

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Hospital Takes Patient-Centric Approach to Addressing Access Issues

A premier regional hospital, located in the Midwest, was unable to see enough patients in a timely manner, causing patient frustration. Guidon recommended a pilot project to narrow the scope to a single patient-centric experience, with an end-to-end focus from scheduling through the provision of care.

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Improving Surgery Scheduling through Lean Six Sigma

Continued volume pressure on the surgical services department mandated a review of surgery scheduling processes. See how Guidon helped the organization ensure they were efficient and met the needs of patients and clinical staff members.

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Related Links

Guidon Business Process Management Services
Healthcare Industry Solutions

Contact Guidon

Contact us or call us at 1.866.986.4414 or 480.986.4414 (for international callers) for more information regarding how a Guidon solution can help your organization.