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Insurance Case Studies

Using Lean Six Sigma To Improve a Recruiting Process
A major financial services company was having people trouble. The company wanted to scale and add services without adding more complexity to its human resources department. However, its hiring process had several inefficiencies.

Streamlining Work Flow and Capacity Improvement Using Lean Six Sigma
The company's management sought to engage employees in business process management and find ways ways to standardize work, enforce standards, and create a more effective work flow. The team's objective was to be 100 percent compliant with facility standards and increase capacity by as much as 20 percent.

Reducing Time and Expense To Process New Life Insurance Using Lean Six Sigma
One of the world’s largest insurance groups, with 57,000 employees serving 45 million customers in 27 countries, was struggling with its North American New Life Business Operations. The company found itself celebrating the prospect of a 100-percent increase in business, but stressing over the challenge to grow profitably with the current operating model.

Business Process Improvements Uncover Waste and Save Using Lean Six Sigma
A $57 billion health insurance provider wanted to pay claims faster, reduce the number of denied claims and mistakes and find a method to propel continuous improvement of the payment process. Guidon helped the company do this and reach its overall goal of creating a better payment and revenue-cycle experience for both patients and healthcare service providers that participate in its insurance programs.

 

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To the unknowing eye, many business processes seem almost invisible.  Guidon helps us see every step – so we can quickly evaluate and improve the entire process.

Jeff Ruiter

Director of Demand Management Distribution, EDS

 

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FOX Business: FinReg's Impact on Community Banks

Fox Video – FinRegBanks

Ron Wince, President and CEO of Guidon Performance Solutions, discusses the impact the new regulations will have on community banks and credit unions.

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