Leveraging Lean Store Operations to Improve the Customer Experience
Presented by Ron Wince, President and CEO of Guidon Performance Solutions
In this presentation, Ron Wince walks people through the identification and process for leveraging lean store operations in improving the customer experience.
- What Lean Retail is and why it is important
- Lean as a strategy for identifying and eliminating waste
- A look into the current store experience for many customers
- Lean waste in the five transition points
- Early adoption results and case studies
Click here to view recorded webinar
Click here to download PDF of presentation
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