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Available On-Demand Event

2012 High Performance Virtual Summit

High Performance Virtual Summit

This year's summit on “Creating Real Change” gives you the opportunity to learn from leaders in healthcare and industries who will share their experiences and perspective on improvement and transformation with an emphasis on what really works.

Click here for more info & register

New White Paper

Enterprise Risk Management: Proof or Promise?

There is overwhelming consensus among financial services executives that the current risk environment has become significantly more complex, dynamic, and difficult to navigate. Some new mandates are expensive and cut into margins and profitability, so there is a real motivation to not only comply but to more effectively manage the response and cost.

Click here to read white paper

New Article

AMN Healthcare: Providers Re-engineering Healthcare for Greater Efficiency

With healthcare reimbursement becoming tighter and patients expecting more from their providers, hospitals and other health systems are seeking ways to change processes and become more efficient.

Click here to read article

Leveraging Lean Thinking In Credit Unions: A Randolph-Brooks Federal Credit Union Case Study Presentation

In this presentation, Peter Farrow of Randolph-Brooks Federal Credit Union shares the basics of “Lean for Credit Unions.” He also discusses some of the reasons Randolph-Brooks considered Lean and ways Lean can be beneficial to any credit union.

Peter presents three detailed case studies from Randolph-Brooks and the results they achieved:

  • Branch Channel Lending
  • Call Center Member Service
  • Branch Workforce Management

He gives an overview of Lean in IT and a few reasons Randolph-Brooks chose to implement Lean in IT.  Peter also shares some helpful tips for getting started with your own improvement initiatives.

Presented by Peter Farrow – Vice President and Chief Information Officer, Randolph-Brooks Federal Credit Union

Leveraging Lean Thinking In Credit Unions: A Randolph-Brooks Federal Credit Union Case Study Peter joined Randolph-Brooks in 2004 to establish a formal project management function.  In 2007, Peter was selected to create a formal process improvement program for the credit union.  Peter has over 18 years experience in credit unions and has a masters in technology and a masters of business administration.

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Contact Guidon About A Custom Solution
To learn more about how custom solutions from Guidon can help your organization, Contact us through our website or call us toll free at 1.866.986.4414 or 480.986.4414 for international calls.