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Retail

Your Customer Experience, Improved.

In today’s retail environment, what you sell is just one part of your overall offering. Service, cost and speed are becoming more important to consumers than ever before, and retailers are under increased competitive pressure to do more with less – and more quickly.

To not just survive but thrive in this environment, your retail organization needs more than innovation – you need complete efficiency of operations, from optimizing your inventory levels to decreasing your selling, general and administrative expenses (SG&A), and everything in between.

With deep experience working with both brick-and-mortar and online retailers, Guidon combines the retail expertise your organization needs with the power of our Lean Sigma methodology. Starting with a rigorous assessment of your unique needs, we’ll develop a custom-fit solution to improve your business processes and increase your revenue.

Not only will we help your retail organization achieve superior results, but we’ll also align our interests with your success, structuring our relationship to best serve both short-term and long-term needs.

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Our Practice

With Guidon’s retail process improvement practice, your organization can accomplish goals such as:

  • Optimize inventory
  • Improve cash flow
  • Increase profitability and add to the bottom line
  • Enhance retail service levels to build a loyal customer base
  • Improve efficiencies and save money in places often overlooked

Visit our case studies to see how we’ve achieved leading results for retail organizations like yours.

Case Studies

See our retail process improvement methodology at work for retail organizations like yours. Select a case study for details:

Click here to view all Retail Case Studies.

Clients

Guidon has worked with a number of leading retailers including:

  • CVS
  • eBay

Contact us to find out what Guidon can do for you.

News & Publications

Click here to view all Retail News and Publications.

Contact Guidon About A Custom Solution

To learn more about how custom solutions from Guidon can help your retail organization, contact us through our website or call us toll free at 1.866.986.4414 or 480.986.4414 for international calls.

Document Actions

To the unknowing eye, many business processes seem almost invisible.  Guidon helps us see every step – so we can quickly evaluate and improve the entire process.

Jeff Ruiter

Director of Demand Management Distribution, EDS

 

New Video

FOX Business: The Winners and the losers of healthcare reform with Guidon CEO & President, Ron Wince

Fox Video - Healthcare Reform

Guidon CEO, Ron Wince questions the cost savings of the health-care reform bills with FoxBusiness.com.

Click here to watch video

New Case Study

Process Improvement in Accounts Receivable

For this specialty pharmacy, the payment complexity between Physician diagnosis, acceptable payor requirements, benefits eligibility, patient financial responsibility and governmental or regulatory requirements either delayed or exasperated bad debt. Unable to control growing bad debt losses, senior leadership targeted a specific goal to reduce bad debt through the identification of bad debt root causes.

Click here to read case study

New Article

Improving Lab Efficiency: It all boils down to process, process, process

"It's not a good time. We'll get to that later." How many times have you heard or said something similar when discussing critical laboratory process improvements? "Later" often turns into never. You may be too overloaded to deploy new initiatives, but waiting only exacerbates the challenges. Processing delays and errors due to overcapacity have surely led to preventable patient deaths--a tragic yet completely unnecessary situation. It takes just days to effectively install efficiency processes utilizing LeanSigma lab tactics and less than a week to positively impact patient outcomes while reducing laboratory stress.

Click here to read article