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Retail

Your Customer Experience, Improved.

In today’s retail environment, what you sell is just one part of your overall offering. Service, cost and speed are becoming more important to consumers than ever before, and retailers are under increased competitive pressure to do more with less – and more quickly.

To not just survive but thrive in this environment, your retail organization needs more than innovation – you need complete efficiency of operations, from optimizing your inventory levels to decreasing your selling, general and administrative expenses (SG&A), and everything in between.

With deep experience working with both brick-and-mortar and online retailers, Guidon combines the retail expertise your organization needs with the power of our Lean Sigma methodology. Starting with a rigorous assessment of your unique needs, we’ll develop a custom-fit solution to improve your business processes and increase your revenue.

Not only will we help your retail organization achieve superior results, but we’ll also align our interests with your success, structuring our relationship to best serve both short-term and long-term needs.

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Our Practice

With Guidon’s retail process improvement practice, your organization can accomplish goals such as:

  • Optimize inventory
  • Improve cash flow
  • Increase profitability and add to the bottom line
  • Enhance retail service levels to build a loyal customer base
  • Improve efficiencies and save money in places often overlooked

Visit our case studies to see how we’ve achieved leading results for retail organizations like yours.

Case Studies

See our retail process improvement methodology at work for retail organizations like yours. Select a case study for details:

Click here to view all Retail Case Studies.

Clients

Guidon has worked with a number of leading retailers including:

  • CVS/Caremark
  • eBay

Contact us to find out what Guidon can do for you.

News & Publications

Click here to view all Retail News and Publications.

Contact Guidon About A Custom Solution

To learn more about how custom solutions from Guidon can help your retail organization, contact us through our website or call us toll free at 1.866.986.4414 or 480.986.4414 for international calls.

Document Actions

To the unknowing eye, many business processes seem almost invisible.  Guidon helps us see every step – so we can quickly evaluate and improve the entire process.

Jeff Ruiter

Director of Demand Management Distribution, EDS

 

Operational Excellence Virtual Conference

2010 Business Beyond Boundaries

Business Beyond Boundaries

In today’s world, the phrase “business as usual” takes on a whole new meaning. To achieve operational excellence, companies must find a new way of thinking beyond any pre-existing boundaries. Business Beyond Boundaries will give you the opportunity to learn from game-changing leaders who will share new methodologies and perspectives for your organization to achieve operational excellence – and ways to immediately apply them to your business.

Click here for more information and to register

Upcoming Training

Enhance your skills with a Guidon Workshop

We are pleased to announce a calendar of training and workshops available through the end of the year starting on September 15, 2010. Training and workshops include: Lean Sigma Fundamentals for Service, Healthcare, and Financial Services, and Green Belt Training.

Click here for more information and to register

Newest video Webinar

Forbes/Guidon Webinar – Whitewater Management: The Key to Navigating the 'New Business Normal'

We are looking out on a dramatically altered business world—with little resemblance to life a few short months ago. In this more complex environment, the ability to anticipate and deal with frequent change, even turmoil, determines survival. Some business leaders have yet to grasp this reality; others are rightly daunted by the challenge.

Click here to view