Process Improvement
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President of healthcare network cites process improvement as one of the keys to quality care
Published November 29, 2010Filed Under:
Keith Hovan, the president of Southcoast Health System, a hospital network in Massachusetts, recently commented on how continuous process improvement and Lean Six Sigma has helped foster quality care. -
Financial institutions achieve operational efficiency through technology
Published February 14, 2011Filed Under:
Financial institutions can minimize expenses and improve their cycle-times by implementing technology solutions such as e-signature and remote deposit capture. -
County benefits from Lean Six Sigma-based process improvement
Published November 4, 2011Filed Under:
Chris Collins of Erie County in Western New York was the first county executive to implement lean-based process improvement at a county level, and he credits the methodology for many of his successes, WGRZ-TV reports. -
Proposed Massachusetts Bill Could Cut Billions in Healthcare Costs
Published May 9, 2012Filed Under:
Massachusetts legislature is slating this July for passing a proposed bill, the Health Care Quality Improvement and Cost Reduction Act of 2012.
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Pennsylvania hospitals using process improvement report fewer deaths, readmissions
Published September 23, 2010Filed Under:
A report on hospital deaths in Pennsylvania revealed a substantial drop in the number of deaths and readmissions over the last seven years, and administrators point to process improvement practices, such as Lean Six Sigma, as a major reason. -
Government encourages adoption of EHRs as a means to process improvement
Published December 1, 2010Filed Under:
Health IT adoption has been encouraged by the federal government, which offered hospitals stimulus money through the American Recovery and Reinvestment Act for meaningful use of electronic health records. -
Texas Health reduces patient wait times through process improvement
Published December 6, 2010Filed Under:
Texas Health Presbyterian Hospital Plano was recently recognized by the Texas State Board of Nursing for its successful process improvement program, known as the 30-Minute Promise, and its impact on patient safety. -
Kansas state treasurer candidate boasts process improvement experience
Published October 8, 2010Filed Under:
Republican candidate for Kansas state treasurer Ron Estes is bringing his process improvement experience to the forefront of his campaign. -
Immucor discusses process improvement in 2011 first quarter report
Published October 8, 2010Filed Under:
The medical supply company Immucor recently released its report for the fiscal quarter ending August 31, 2010, which detailed its efforts to comply with FDA standards after the FDA identified deficiencies in January 2009. The company decided to implement a quality process improvement project in order to prepare for its next review. -
Commitment to continuous improvement methods results in accelerated growth for Contact Solutions
Published October 13, 2010Filed Under:
Contact Solutions, a provider of contact automation solutions, including web transactions, IVR and email/text messaging for business and government, has doubled its call volume to 2 billion during the recession. -
Air Force IDEA program rewards military personnel for suggesting process improvements
Published December 16, 2010Filed Under:
The Air Force recently awarded a cash bonus to a technical sergeant that discovered a process improvement for the way his squadron repairs landing gear. -
Former CEO with process improvement experience chosen to lead labor and business coalition
Published December 21, 2010Filed Under:
Mike Brown, the former chief executive officer of Santa Barbara County, California, was recently appointed director of governmental affairs for the Coalition of Labor, Agriculture and Business. -
Intel to incorporate Lean Six Sigma into financial management streamlining efforts
Published November 29, 2011Filed Under:
Companies are always looking for ways to streamline financial management and enact more effective continuous improvement approaches, and Intel is no exception, according to CFO.com. -
Measuring the ROI of process improvement efforts
Published March 7, 2012Filed Under:
For companies that leverage Lean Six Sigma in a bid to enact process improvement, it's important to measure the return on investment (ROI) that these efforts generate. -
Intrapreneurism and process improvement
Published March 7, 2012Filed Under:
Fostering intrapreneurism - the concept of thinking like an entrepreneur while working for a large organization - can deliver significant efficiency savings for companies that galvanize their workers into embodying a process improvement culture. -
Process improvement facilitates implementation of new technology at university
Published October 28, 2010Filed Under:
Software systems are only beneficial when implemented, and often organizations neglect to fully integrate new technology into their operations. A Worcester Polytechnic Institute administrator, Kristen Tichenor, recently reflected on how process improvement methods helped her institution reap the rewards of previously underutilized software. -
Process improvement leads to updated Air Force re-enlistment procedure
Published November 4, 2010Filed Under:
The Air Force recently announced that it had launched a process improvement program to speed up re-enlistment procedures at deployed locations this month. -
Process improvement programs prepare hospitals for bundling payment future
Published November 3, 2010Filed Under:
Bundling payments has gained traction as a viable system for hospital billing, and process improvement programs increase the success of this new method. -
Continuous process improvement keeps IT organizations focused on the customer
Published November 2, 2010Filed Under:
In an article for CIO Update, Ken Gonzalez, a managing partner at Engaged Consulting, recommends that IT executives perform continuous improvement programs in order to match IT initiatives with consumer benefits. -
Georgia hospital improves revenue management, executes process improvement plan
Published April 15, 2011Filed Under:
The implementation of a process improvement plan at Phoebe Putney Memorial Hospital in Albany, Georgia has streamlined the hospital's revenue management process as well as revealed inefficiencies in other areas, according to Health Leaders Media. -
USDA offering grants for process improvement
Published April 19, 2011Filed Under:
According to Imperial Valley News, the U.S. Department of Agriculture (USDA) is interested in investing up to $5 million in process improvement efforts in order to analyze local Supplemental Nutrition Assistance Program (SNAP) office processes, identify problems and ultimately implement more efficient solutions. -
Zoyto recognizes Six Sigma-certified employees
Published April 25, 2011Filed Under:
Business process service provider Zoyto recently honored members of its administrative and management staff who earned their Six Sigma White Belt certifications, as part of the company's effort to incorporate the Lean Six Sigma approach in order to facilitate process improvement and lower costs. -
Lean-based system streamlines healthcare center processes
Published April 22, 2011Filed Under:
A Wisconsin doctor recently implemented healthcare process improvement by using a model derived from lean principles, according to the Regina Leader Post. -
Canadian hospital eliminates appointment waiting period
Published May 10, 2011Filed Under:
As the result of a recently completed process improvement project, the 30-day wait for a new appointment has been eliminated for patients referred to the cardiovascular clinic at Calgary-based Rockyview Hospital in Alberta, Canada, according to CTV News. -
Process improvement methods help hospital address budget issues
Published May 19, 2011Filed Under:
Rhode Island-based Westerly Hospital is reconfiguring staffing levels as part of a process improvement program designed to help the healthcare provider adapt to a reduced budget, according to The Westerly Sun. -
Lean Six Sigma can help healthcare providers achieve safety goals
Published May 24, 2011Filed Under:
Implementing Lean Six Sigma-based process improvement can help the healthcare industry attain and maintain safety goals, Joint Commission president Mark Chassin recently told Becker's ASC Review. -
Canadian healthcare leaders look to Washington hospitals for efficiency tips
Published July 13, 2011Filed Under:
Last month, a selection of healthcare leaders from the Canadian province of Saskatchewan toured several facilities in Washington that have successfully leveraged Lean Six Sigma methodology to enact process improvement. -
Lean Six Sigma sensei helps St. Louis hospital enact process improvement
Published July 18, 2011Filed Under:
Barnes Jewish Hospital in St. Louis, Missouri, is using Lean Six Sigma to streamline its processes and improve the speed and quality of its care, according to Marketplace from American Public Media. -
Process improvement benefits Gulf Coast doctor, hospital
Published August 12, 2011Filed Under:
Thanks in part to an effort to integrate process improvement, the Society of Hospital Medicine has bestowed the Senior Fellow in Hospital Medicine upon Clearwater, Florida, doctor Jordan Messler. -
Using real-time location systems to enact healthcare process improvement
Published October 21, 2011Filed Under:
Real-time location systems (RTLS) are becoming an increasingly popular method of healthcare process improvement, according to Becker's Hospital Review. -
Hospital reduces medication waste using process improvement
Published December 19, 2011Filed Under:
Cutting costs and reducing waste have been a primary focus for healthcare facilities in the years since the recession hit, prompting many to look into implementing process improvement, notes Pharmacy Practice News. -
County raises child support payment rates using process improvement
Published January 3, 2012Filed Under:
Thanks to a process improvement initiative, Georgia's Cobb County was able to increase the amount of child support payments it brought in at a time when collection rates are holding steady nationwide, the Marietta Daily Journal reports. -
Agency formulates process improvement plan to reduce backlog
Published January 23, 2012Filed Under:
Last year, the Federal Times reported that the U.S. Office of Personnel Management (OPM) had brought in a Navy team that specializes in process improvement to help identify and address areas of waste and inefficiency. -
Panel discusses Lean Six Sigma in legal departments
Published April 24, 2012Filed Under:
A panel convened as part of the Canadian Corporate Counsel Association's 2012 national spring conference, held in Montreal earlier this month, to discuss the adoption of Lean Six Sigma by some large legal departments. -
Healthcare process improvement contributes to decrease in infection rates
Published April 23, 2012Filed Under:
Thanks to healthcare process improvement efforts, the 2010 rate of bloodstream infections associated with the use of a central line fell in 21 states. -
Air Force base enjoys process improvement success
Published April 20, 2012Filed Under:
After the center commander of Robins Air Force Base, Georgia, set a goal to reduce costs by 10 percent annually, the base's cost management team sprang into action, Blackanthem Military News reports. -
Federal process improvement team to share knowledge
Published April 19, 2012Filed Under:
A team of federal employees whose process improvement efforts have saved the government billions will be sharing the methodology with colleagues at an upcoming event. -
Health system drives continuous improvement
Published April 18, 2012Filed Under:
South Dakota-based Sanford Health already performs well in readmission rates, risk-adjusted mortality and other quality metrics, but it's "never satisfied," according to CMO Bruce Pitts, as quoted by Becker's ASC Review. -
Healthcare process improvement garners cost savings
Published April 17, 2012Filed Under:
A process improvement effort launched to boost the quality and safety of patient care at Detroit's Henry Ford Health System also generated cost savings for the healthcare facility, according to Crain's Detroit Business. -
Marine Corps base benefits from process improvement
Published April 17, 2012Filed Under:
Since it was put into place in August 2010, the Base Process Improvement team at Marine Corps Logistics Base Barstow in southern California has completed more than 20 projects to increase efficiency and reduce waste. -
Lean Six Sigma and leadership achieve success in symbiotic relationship
Published September 17, 2010Filed Under:
With more government agencies implementing Lean Six Sigma, two analysts have looked at case studies and found that true process improvement is achieved when a system is combined with effective leadership. -
Gubernatorial candidate wants to use process improvement to reduce Connecticut's medical expenses
Published September 15, 2010Filed Under:
Connecticut candidate for governor Tom Foley is campaigning on his plan to cut $1 billion from the state's budget by implementing healthcare process improvements that will increase electronic record keeping and reduce emergency room visits. -
Healthcare waste identified in emergency room visits, delivery process
Published September 14, 2010Filed Under:
Wasteful spending in healthcare can most likely be eliminated by increasing patients' access to primary care physicians and implementing business process improvements to reduce fee-for-service reimbursements. -
Pentagon implementing continuous improvement to cut $100 billion from budget
Published September 13, 2010Filed Under:
Five teams have been assigned within the Pentagon to implement continuous improvement in key areas, including incentives, contract terms and service contracts, in an effort to meet Defense Secretary Robert Gates' goal of cutting $100 billion over five years. -
Healthcare software company rewards clients for process improvement achievements
Published October 14, 2010Filed Under:
Allscripts, a healthcare software provider, recently announced the winners of its President's and Circle of Excellence awards. The winners are clients of Allscripts' Sunrise Enterprise suite of technology, which includes electronic health records and computerized physician order entry. -
Canadian hospital able to handle flu outbreak thanks to process improvement
Published January 31, 2011Filed Under:
Quinte Health Care, based in Ontario, Canada, is continuing to realize benefits from its new process improvement program, which is funded by the province. -
Army depot employees reduce costs by writing on the walls
Published February 24, 2011Filed Under:
The process improvement division of the Productivity Improvement and Innovation Directorate of the Tobyhanna Army Depot in Pennsylvania is encouraging employees use the walls of the facility as a canvass for sharing their ideas. -
George Washington hospital optimizes workflow by implementing process improvements
Published March 4, 2011Filed Under:
George Washington Hospital, based in Washington, D.C., recently implemented process improvement initiatives with the goal of optimizing Electronic Medical Record data. -
Process improvement may mitigate effects of impending healthcare worker shortage
Published May 5, 2011Filed Under:
According to a recent poll conducted by ASQ, healthcare quality experts are anticipating that the growing shortage of U.S. healthcare workers will result in longer wait times, an increased rate of medical errors and an uneven level of care. -
Hotels improve customer service process using mobile apps
Published June 29, 2011Filed Under:
A rising number of hotels are leveraging advances in mobile technology to implement process improvement in customer service, according to USA Today. -
Arkansas hospital recognized for process improvement
Published July 29, 2011Filed Under:
Hot Springs, Arkansas-based St. Joseph's Mercy Health Center was recently recognized by the Institute for Healthcare Improvement for its healthcare process improvement successes, according to the Arkansas Democrat-Gazette. -
Major arts and crafts retailer seeks process improvement
Published September 6, 2011Filed Under:
In the day of electronic correspondence and marketing, businesses that rely on printed materials still need to monitor production costs. -
Study gauges obstacles to lean government
Published September 16, 2011Filed Under:
A recent survey by the American Society for Quality identified five key implementation difficulties with regard to leveraging Lean Six Sigma process improvement in a bid to help reduce the national debt. -
Healthcare district enacts phone system process improvement
Published October 6, 2011Filed Under:
Since implementing its lean process improvement program, Southern Humboldt Community Healthcare District in Garberville, California, has been able to make its phone-answering system more user-friendly. -
British organizations recognized for process improvement
Published October 26, 2011Filed Under:
Co-operative Banking Group was recently acknowledged with a 2011 British Quality Foundation Award for its process improvement efforts to better customer experience and cut costs. -
British Airways enjoys BPM success, sets out to overhaul process improvement methods
Published October 31, 2011Filed Under:
British Airways recently renewed a business process outsourcing contract with WNS Holdings, an offshoot it founded which began as an internal business unit. -
Ohio county turns to Lean Six Sigma
Published November 9, 2011Filed Under:
As an alternative to combining functions or merging agencies, area directors for Canton, Ohio's Job & Family Services department are using Lean Six Sigma, according to The Daily Record. -
USDA announces process improvement efforts
Published November 10, 2011Filed Under:
U.S. Department of Agriculture Secretary Tom Vilsack recently unveiled the latest efforts to streamline the delivery of services to farmers and ranchers. -
Agency looks to process improvement experts for backlog reduction
Published November 15, 2011Filed Under:
The U.S Office of Personnel Management (OPM) is trying to reduce a large federal pension claims processing backlog, the Federal Times reports. -
Hospital association launches OR process improvement program
Published November 15, 2011Filed Under:
The Hospital Association of Southern California recently announced the launch of a nine-month program to enact process improvement in the operating room (OR). -
Canadian hospital enjoys healthcare process improvement gains
Published November 18, 2011Filed Under:
Jayme Watson, the director of continuous improvement at Health Sciences North (HSN) in Sudbury, Ontario, recently held a presentation about the healthcare facility's recent gains in efficiency, according to Northern Life. -
Fusing care coordination with Lean Six Sigma
Published December 12, 2011Filed Under:
Lean Six Sigma-based healthcare process improvement allows hospitals to standardize processes, reduce wait times and waste, boost quality and streamline existing procedures. -
Canadian magazine enjoys process improvement success
Published December 20, 2011Filed Under:
Process improvement in the retail sector can be more successful if employees are consulted along the way, the Chronicle Herald reports. -
Survey: Companies plan to continue with process improvement, despite economic optimism
Published January 18, 2012Filed Under:
According to a recent survey by The Employer Associations of America, more than half of Utah employers will launch or continue Lean Six Sigma and other process improvement initiatives in order to cut costs, the Utah Pulse reports. -
Texas facility enjoys process improvement savings
Published February 2, 2012Filed Under:
A Texas healthcare facility was able to save more than $6.5 million by aligning incentives to reduce costs while simultaneously engaging in healthcare process improvement that increased the quality and safety of its services. -
Minnesota city plans process improvement effort
Published February 7, 2012Filed Under:
During a recent State of the City address, the mayor and city manager of Albert Lea, Minnesota, laid out the 2012 budget and discussed goals to save money while reducing waste throughout the year. -
Healthcare alliance cuts costs, boosts hospital performance
Published February 7, 2012Filed Under:
Nearly 300 hospitals across 40 states are working together to enact process improvement in their facilities, thanks to a collaborative put together by Premier healthcare alliance. -
Lean Six Sigma in the legal industry
Published February 17, 2012Filed Under:
Lean Six Sigma originated in the manufacturing industry, but the process improvement methodology has since been successfully adapted across a wide range of organizations in a number of industries. -
Physician leadership training becoming more commonplace
Published February 27, 2012Filed Under:
In a bid to boost healthcare process improvement, more institutions are offering in-house physician leadership training, according to American Medical News. -
Saving money with healthcare process improvement
Published March 8, 2012Filed Under:
Careful planning and Lean Six Sigma-based healthcare process improvement can help health systems realize significant financial savings while combating waste and inefficiency. -
Hospital receives Heart Failure Institute Accreditation
Published March 13, 2012Filed Under:
San Antonio, Texas-based Methodist Heart Hospital recently achieved Heart Failure Institute Accreditation from the Healthcare Accreditation Colloquium. -
Regular process improvement as a recipe for success
Published March 23, 2012Filed Under:
A study conducted by German consulting group Taraneon in December of last year suggests that enacting process improvement on a regular basis is likely to help a company get ahead. -
Majority of Organizations Sought Business Process Management Programs in 2011
Published April 27, 2012Filed Under:
According to a survey released by BP Trends in April 2012, 61 percent of participating organizations made a major or significant commitment to business process management (BPM) during the year 2011.
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Missed or Cancelled Surgeries Causing Hospitals to Lose Millions
Published May 15, 2012Filed Under:
Hospitals across the United States are losing millions of dollars due to cancelled or missed surgical appointments, research from Tulane University Medical Center and an article from Anesthesiology News shows.
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R&D model invented by Edison can be improved with BPM technology
Published August 31, 2010Filed Under:
Thomas Edison's innovative business process management ideas that have served as a R&D model for nearly a century can be revolutionized to take advantage of modern technology and stakeholder inputs. -
SaaS provider gains clients after implementing process improvements
Published December 3, 2010Filed Under:
During its first quarter, which ended September 30, 2010, Park City Group, a Software-as-a-Service provider, decided to focus on process improvement. -
Heart attack patients at Tennessee hospital are seen in time for survival thanks to process improvements
Published December 13, 2010Filed Under:
Jackson-Madison County General Hospital, a member of West Tennessee Healthcare, recently implemented a lean process improvement program that resulted in crucial time savings for heart attack patients. -
Ontario process improvement program helps regional hospitals improve care
Published December 17, 2010Filed Under:
Among the 15 hospitals participating in Ontario's Emergency Department Process Improvement Program, Georgian Bay General Hospital has achieved the most progress in reducing wait times. -
Ohio pediatric hospital garners international recognition for process improvements
Published December 23, 2010Filed Under:
Akron Children's Hospital in Ohio recently received international attention for its process improvements driven by a team-based approach. -
Air National Guard provides medical personnel and process improvement support to the Air Force
Published January 14, 2011Filed Under:
The Air National Guard has been working on process improvements and developing new technologies to help the Critical Air Transport Teams more effectively save lives. -
Illinois health system's process improvements spur pledge of ER service in 30 minutes or less
Published January 31, 2011Filed Under:
Vista Health System based in Waukegan, Illinois, recently launched a "30 Minutes or Less ER Service Pledge" at the culmination of its six-month process improvement program. -
UT at Martin improves operational efficiency after creating process improvement position
Published January 31, 2011Filed Under:
The University of Tennessee at Martin has achieved operational efficiency, thanks to a new process improvement facilitator who has been able to successfully lead improvements throughout the institution despite a limited budget. -
Government Accountability Office suggests process improvements for federal departments
Published March 7, 2011Filed Under:
The Government Accountability Office recently released a 345-page report identifying areas for process improvement within the federal government. -
Continuous improvement scorecard approved for online education programs
Published April 6, 2011Filed Under:
A self-assessment tool for online education programs has been endorsed as a continuous improvement tool by institutional and professional leadership organization the Sloan Consortium. -
Implementing Lean Six Sigma is a recommended part of healthcare process improvement
Published April 11, 2011Filed Under:
According to Becker's Hospital Review, nonprofit healthcare organization The Joint Commission recently put out an article that provided the framework for hospitals to achieve and sustain consistent excellence in safety and quality, which includes using business management strategies such as Lean Six Sigma to streamline healthcare process improvement. -
Minnesota hospital receives award for patient safety improvements
Published May 11, 2011Filed Under:
The Minnesota Hospital Association recently recognized Edina-based Fairview Southdale Hospital for its rapid implementation of a continuous process improvement system in response to patient safety issues that were uncovered in 2008. -
Canada healthcare provider reduces wait times, receives government grant
Published May 11, 2011Filed Under:
As a result of Ontario, Canada-based Quinte Health Care's successful implementation of a process improvement program at Belleville General Hospital last year, the province's health ministry recently announced an additional $1.2 million grant in order to help the healthcare provider further reduce emergency room wait times. -
Lean Six Sigma-based project wins awards for Arizona ammunition planner
Published May 16, 2011Filed Under:
An ammunition planner at Arizona-based Yuma Proving Ground was recently recognized for executing a Lean Six Sigma project that streamlined ammunition scheduling and delivery procedures. -
Navy uses Lean Six Sigma principles in technical training
Published May 27, 2011Filed Under:
The Center for Naval Aviation Technical Training Marine Unit Cherry Point is teaching its students Lean Six Sigma principles, according to the Defense Video & Imagery Distribution System. -
Online seminar to address process improvement within financial services
Published June 15, 2011Filed Under:
Senior representatives from global financial institutions such as HSBC, Wells Fargo, Citi and others will present their strategies for business transformation and process improvement at July's Business Process Excellence for Financial Services Online. -
BOEMRE introduces process improvement measure
Published June 20, 2011Filed Under:
The Bureau of Ocean Energy Management, Regulation and Enforcement recently announced that it will soon begin using multiple-person teams for offshore oil and gas inspections in response to recommendations by its process improvement team. -
Employing process improvement methods in healthcare
Published June 15, 2011Filed Under:
Process improvement can be implemented on a variety of levels within the healthcare industry, from improving hand hygiene to reducing patient wait times and cutting costs hospital-wide -
Process improvement conference results in Alaskan water quality agreement
Published June 20, 2011Filed Under:
The United States Department of Agriculture recently announced the signing of an agreement that will facilitate the implementation of water quality improvement projects in rural Alaskan villages. -
Quebec implements healthcare process improvement
Published July 5, 2011Filed Under:
In an effort to keep the costs of universal health coverage down despite an aging population, the Canadian province of Quebec adopted a Lean Six Sigma-based approach, according to the Pan American Health Organization. -
Lean Six Sigma techniques inspire Ugandan lab leader
Published July 14, 2011Filed Under:
A Ugandan clinical laboratory leader who recently took part in a Lean Six Sigma training session at the 16th Annual Executive War College on Lab and Pathology plans to leverage the methodology to streamline his lab, according to Dark Daily. -
Panel discusses waste-reducing healthcare initiatives
Published July 19, 2011Filed Under:
At a recent Engineering Society of Detroit Institute meeting, healthcare experts and employers discussed leveraging Lean Six Sigma methodology to reduce waste in the healthcare system, according to Crain's Detroit Business. -
Performance improvement realized through artificial intelligence software
Published August 18, 2011Filed Under:
At the Association for Medical Imaging Management (AHRA) 39th Annual Meeting and Exposition on Wednesday, a successful process improvement strategy was presented - NASA-level artificial intelligent software. -
Heathcare process improvement important for Oklahoma hospital authority
Published August 26, 2011Filed Under:
Central Oklahoma healthcare system Norman Regional Hospital Authority has made process improvement a key goal. -
Executive recruitment firm hires professional with Lean Six Sigma background
Published September 2, 2011Filed Under:
With the rapidly changing and growing fields in the technology industry putting a strain on business' abilities to handle these departments, finding the right professionals to manage tech operations is vital. -
Process improvement may help the implementation of EHRs
Published September 7, 2011Filed Under:
As the nationwide implementation of electronic health records continues to expand, the question of whether the technology will improve processes and patient care remains. -
Lean Six Sigma helps Kraft Foods reduce costs, expand margins
Published September 7, 2011Filed Under:
Kraft Foods - the company behind brand names such as Oscar Meyer, Nabisco and Maxwell House - has successfully leveraged Lean Six Sigma methodology to cut costs and increase margins, Daily Markets reports. -
Using process improvement to mitigate malpractice lawsuits
Published September 12, 2011Filed Under:
A rising number of hospitals looking to reduce the risk of being slapped with malpractice lawsuits are considering implementing formal healthcare process improvement programs to eliminate patient care errors, according to The Wall Street Journal. -
Process improvement streamlines foreclosure reviews
Published September 22, 2011Filed Under:
Homeowners who believe they were victims of wrongful foreclosure are expected to have an easier time requesting a case review after the Office of the Comptroller of the Currency rolls out its new complaint review procedure. -
Behind the success of the Virginia Mason Production System
Published September 23, 2011Filed Under:
Nearly a decade ago, Seattle, Washington-based Virginia Mason Medical Center adapted Lean Six Sigma manufacturing practices to facilitate healthcare process improvement. -
Federal Hiring Process Improvement Act to streamline government's recruitment practices
Published September 26, 2011Filed Under:
Senator Daniel Akaka and Representative John Sarbanes recently introduced the Federal Hiring Process Improvement Act of 2011 into the Senate and House to expedite the government's hiring methods. -
Canadian companies looking to enact technology-based process improvement
Published October 12, 2011Filed Under:
According to a recent survey conducted by PricewaterhouseCoopers, Canadian private companies will be prioritizing process improvement when investing in technology over the next 12 months. -
Senate subcommittee identifies need for disaster relief process improvement
Published October 17, 2011Filed Under:
A recent Senate Homeland Security Appropriations Subcommittee evaluated potential process improvement initiatives related to the Federal Emergency Management Agency's Disaster Relief Fund and post-disaster loan approvals, Emergency Management reports. -
County executive revisits process improvement successes
Published October 27, 2011Filed Under:
Chris Collins of Western New York's Erie County holds the accolade of being the first county executive to implement Lean Six Sigma methodology. -
Missouri State Highway Patrol receives process improvement accolade
Published November 11, 2011Filed Under:
The Missouri State Highway Patrol was recently recognized for its process improvement achievements at the state's 2011 Governor's Awards for Quality and Production. -
Examining the lean government approach
Published November 11, 2011Filed Under:
Lean government was discussed at a recent interim study held before the House Government Modernization Committee of Oklahoma, the Oklahoma Watchdog reports. -
Transplace uses Lean Six Sigma to adapt to licensing allowances
Published November 16, 2011Filed Under:
The Mexican division of transportation management services and logistics technology company Transplace recently became licensed as a U.S. Customs Broker, and it's using Lean Six Sigma to adapt to becoming the single source provider for cross-border customers. -
Conference will address putting Lean Six Sigma to work
Published November 16, 2011Filed Under:
It's one thing to conceive a Lean Six Sigma-based process improvement initiative, but quite another to successfully put it into practice. -
Banks leveraging process improvement to offset upcoming lean year
Published November 21, 2011Filed Under:
With 2012 likely to be a year of leaner margins and slower growth, financial services institutions are looking for ways to cut costs and increase revenue without sacrificing quality, according to CFO Magazine. -
CMS administrator drives continuous improvement
Published December 5, 2011Filed Under:
Earlier this month, Centers for Medicare & Medicaid Services administrator Donald Berwick stepped down from his position, prompting the Health Affairs journal to look back at some of his greatest achievements - such as cultivating a culture of continuous improvement. -
Canadian hospital enjoys process improvement success
Published December 6, 2011Filed Under:
Cornwall Community Hospital in Ontario, Canada, is involved in a healthcare process improvement initiative to eliminate waste and maximize efficiency, according to the Seaway News. -
Indiana school system partners with Lean Six Sigma experts
Published December 15, 2011Filed Under:
The Franklin, Indiana, school system has brought in a Lean Six Sigma consultant to streamline its approach to tasks such as teacher evaluations, the Daily Journal reports. -
Using Lean Six Sigma to save money, reduce variability in healthcare
Published January 4, 2012Filed Under:
Baptist St. Anthony's Health System is one of a rising number of healthcare networks across the country that have integrated Lean Six Sigma variability-reduction techniques to standardize quality and pinpoint areas of waste and inefficiency. -
Federal report reveals need for process improvement in healthcare
Published January 9, 2012Filed Under:
A recent report from the inspector general of the Department of Health and Human Services shows ample need for healthcare process improvement and error reporting, according to The New York Times. -
Companies to persevere with cost-cutting process improvement in 2012
Published January 19, 2012Filed Under:
According to recent predictions by Virginia Beach-based enterprise project management firm Ten Six Consulting, companies still view the reduction of expenditures as a priority due to continuing economic uncertainty. -
Colorado healthcare facility enjoys quality gains, reduced costs
Published January 19, 2012Filed Under:
Colorado's Denver Health and Hospital Authority has been able to realize a $135 million financial benefit since launching a Lean Six Sigma-based healthcare process improvement effort in 2005, according to Hospitals & Health Networks Daily. -
Georgia hospital enjoys Lean Six Sigma success
Published January 20, 2012Filed Under:
By integrating Lean Six Sigma into its operations in 2010, Newton Medical Center (NMC) in Covington, Georgia, has been able to eliminate waste and improve efficiency, according to the Rockdale Citizen. -
Study: Regional healthcare process improvement collaborative boosts quality, cuts costs
Published January 24, 2012Filed Under:
According to a study recently published in the Journal of the American College of Surgeons, healthcare facilities that took part in the college's National Surgical Quality Improvement Program (ACS NSQIP) were able to boost quality of care, reduce infections and save money. -
PEX Network announces 2012 process excellence award winners
Published January 25, 2012Filed Under:
PEX Network's Process Excellence 2012 Global Awards recently honored organizations that implemented innovative process improvement efforts over the past year. -
Presidential candidate proposes NASA process improvement
Published January 27, 2012Filed Under:
Presidential hopeful Newt Gingrich recently proposed applying Lean Six Sigma to enact process improvement at the National Aeronautics and Space Administration (NASA) and help the agency eliminate waste and hasten innovation. -
Process improvement on a small business scale
Published February 14, 2012Filed Under:
Entrepreneurs that captain small businesses may regard Lean Six Sigma as a process improvement tool that's only useful for their larger competitors. -
Keeping up with virtualized IT infrastructure innovations
Published February 14, 2012Filed Under:
Companies are struggling to keep pace with the performance management requirements of virtualized IT infrastructures, according to eG Innovations' latest annual study of more than 150 IT operations professionals in North America, Europe and Asia-Pacific. -
Army boosts efficiency by switching to cloud-based email
Published February 23, 2012Filed Under:
The United States Army recently moved its email system to the cloud as part of a process improvement effort to save costs and improve efficiency, Federal News Radio reports. -
Students work with hospital to enact process improvement
Published March 9, 2012Filed Under:
An operations management class from Indiana State University (ISU) recently partnered with employees of Terre Haute-based Union Hospital to conceive and implement healthcare process improvement, according to the ISU Newsroom. -
Water board enacts process improvement to kickstart collections
Published March 19, 2012Filed Under:
Stamford, Connecticut's troubled Water Pollution Control Authority (WPCA) is slowly addressing inefficiencies that led to a huge backlog of past-due payments, thanks to a recent 800-hour process improvement project, the Stamford Advocate reports. -
Reducing healthcare waste with Lean Six Sigma
Published April 3, 2012Filed Under:
At a time when the healthcare industry is struggling to balance rising costs and an increased workload with funding cuts, some providers are turning to Lean Six Sigma methodology to enact healthcare process improvement. -
Process improvement in the claims department
Published April 13, 2012Filed Under:
Process improvement can be applied across a range of industries. -
Study: Digital hospital records mean process improvement
Published February 9, 2010Filed Under:
As hospitals anticipate new business process improvement requirements for digital record keeping from the federal government, a recent study reveals that patients spend 22 percent less time at hospitals with comprehensive electronic record systems. -
Using Lean Six Sigma to shorten TAT in customer banking
Published September 10, 2010Filed Under:
In the financial industry, initiating a new account for a customer signals the first business transaction, and implementing Lean Six Sigma practices can help speed up the process and get the relationships off to a good start. -
Water treatment plants look to technology for performance improvement
Published September 30, 2010Filed Under:
New technologies, such as wireless devices and advanced sensor diagnostics, are helping wastewater treatment plants implement process improvement while reducing costs. -
Government Information Security employees receive awards for process improvement
Published October 7, 2010Filed Under:
The leaders of the 2010 U.S. Government Information Security Leadership Awards (GISLAs) have announced winners for individuals and teams that have excelled in the following categories: Federal Contractor, Workforce Improvement, Technology Improvement, Community Awareness and Process Improvement. -
Hartford hires former Bank of America executive with process improvement expertise
Published October 20, 2010Filed Under:
Hartford Financial Services has added several new members to its executive team and board of directors recently as the company continues to bounce back from its recession struggles. -
Process improvement increases success of patient hand-offs
Published October 22, 2010Filed Under:
The Joint Commission Center for Transforming Healthcare recently released the results of the Hand-Off Communications Project, begun in August 2009. -
National Quality Institute honors mental health facility for continuous improvement
Published October 26, 2010Filed Under:
The National Quality Institute recently gave the Ontario-based Homewood Health Centre one of its Canada Awards for Excellence. -
David Loshin reflects on process improvement and data quality management
Published October 29, 2010Filed Under:
In a recent article on the BeyeNetwork, expert David Loshin discusses how process improvement influences data quality management. -
Handling process improvement project low points
Published November 17, 2010Filed Under:
When executing process improvement projects, there can be moments when enthusiasm and energy begin to wane. Experts have a variety of solutions for managing this situation. -
Process improvements propel hospital to Reuters top cardiovascular services list
Published November 15, 2010Filed Under:
Thomson Reuters recently released its annual listing of the U.S. hospitals with the best cardiovascular services. -
HealthLeaders examines healthcare process improvements
Published November 12, 2010Filed Under:
HealthLeaders Media Breakthroughs recently released a report exploring how process improvement can drive cost efficient and quality healthcare. -
Implementing process improvement in the healthcare industry
Published November 11, 2010Filed Under:
Process improvement can streamline many medical practices that implement procedures out of habit instead of through formal study and analysis. -
Process improvement lines up new clients for SaaS provider
Published November 10, 2010Filed Under:
Park City Group, a Software-as-a-Service provider for retailers and suppliers, recently reported a strong last quarter and announced its plans to use process improvement initiatives to facilitate further development. -
Small process improvement projects lead to cost savings for Air Force base
Published November 24, 2010Filed Under:
Smaller process improvement projects can still produce tangible results as shown by recent developments at the Tinker Air Force Base in Oklahoma. -
Process improvements make cancer center safer and more efficient
Published December 14, 2010Filed Under:
H. Lee Moffitt Cancer Center & Research Institute recently implemented a process improvement program in order to accommodate and treat an ever increasing number of patients in a timely manner. -
Kentucky healthcare institutions join forces in process improvement
Published December 15, 2010Filed Under:
Several healthcare institutions in Kentucky are partnering in an effort to collectively achieve strong process improvement results and meet efficiency requirements outlined in the federal healthcare reform bill. -
Customer relationship marketing agency hires process improvement specialist to lead operations
Published December 20, 2010Filed Under:
Customer relationship marketing agency, Merkle, recently hired a new vice president of operations, who will bring process improvement experience to the role as the company strives to implement internal quality and efficiency initiatives. -
Patient management system process improvement helps prevent unnecessary deaths
Published January 3, 2011Filed Under:
A team of Emory University Hospital physicians recently won a quality improvement award for their process improvement efforts, including the creation of a computerized system to help with managing patients with prophylaxis. -
Minnesota Department of Transportation discovers communication errors through process improvement
Published December 30, 2010Filed Under:
The Minnesota Department of Transportation launched a Project Development Process Improvement initiative earlier this year in order to address some issues in the department's construction planning process. -
Michigan public school system prepares for increased standardized testing with continuous improvement program
Published December 29, 2010Filed Under:
The superintendent of the Sturgis Public School system in Sturgis, Michigan, is confident that district will do well in his absence as he leaves the groundwork for the implementation of a continuous improvement program geared to increase the number of students who meet national education standards. -
Michigan hospital maintains high standards of care with process improvement program
Published December 29, 2010Filed Under:
Pennock Hospital, which serves the West Michigan area, has become a leading healthcare institution through its commitment to patient care and quality service. -
Ontario hospital reduces MRI wait times through process improvement
Published December 29, 2010Filed Under:
Southlake Regional Health Care Centre in Newmarket, Canada, recently implemented a process improvement project, which led to reduced MRI wait times for York Region area patients. -
New Girl Scouts CEO brings process improvement experience to the table
Published December 29, 2010Filed Under:
Roberta Preston, a former accounting services employee with process improvement experience, recently started as the new chief executive officer of the Girl Scouts of Eastern Oklahoma. -
Duke research team uses continuous improvement to boost patient adherence to medication
Published January 4, 2011Filed Under:
A team of doctors from the Duke University School of Medicine tested a low-intensity continuous improvement initiative on a national scale to see if they could improve the number of heart surgery patients who adhere to post-operation medications. -
Michigan school district achieves honor for demonstrating continuous process improvement
Published January 12, 2011Filed Under:
The Michigan Flat Rock school district recently achieved the AdvancED District Accreditation after meeting quality standards and implementing a process of continuous improvement. -
Georgia hospital reduces catheter use by implementing process improvements
Published January 18, 2011Filed Under:
Floyd Medical Center in Rome, Georgia, recently achieved catheterization process improvement after implementing the ERASE CAUTI Foley catheter management system. -
Indiana hospital attributes high ranking to process improvement
Published January 17, 2011Filed Under:
The emergency department at St. Anthony's Medical Center, located in Crown Point, Indiana, recently received its highest rankings, an achievement that the institution's leadership attributes to its commitment to process improvement. -
Atlas Air Worldwide Holdings receives award from industry magazine for continuous improvement achievements
Published January 19, 2011Filed Under:
Atlas Air Worldwide Holdings, an air cargo assets and outsourced aircraft operating solutions provider, recently announced that Air Transport World has selected the company to receive the magazine's annual "Phoenix Award." -
Marine Corps maintenance center receives continuous process improvement award
Published January 28, 2011Filed Under:
The Maintenance Center Albany team recently won a Marine Corps-wide excellence award thanks to its continuous process improvement accomplishments. -
Finance executives change approach to accounts payable process improvements, study shows
Published February 2, 2011Filed Under:
APQC, a nonprofit research organization, and OpenText, an enterprise content management company, recently released a survey indicating that finance executives have changed their assessment of accounts payable process improvements. -
Marine Corps recognizes continuous process improvement achievements
Published February 3, 2011Filed Under:
The Marine Corps recently presented Project Excellence awards to Base Camp Pendleton and the School of Infantry West for their continuous process improvement efforts. -
Illinois town receives award for its continuous process improvement
Published February 3, 2011Filed Under:
The city of Collinsville, Illinois, was recently honored at the Lincoln Foundation Awards for being a recipient of the 2010 Lincoln Bronze Award for "Commitment to Excellence." -
Businesses use process improvement to reduce costs and improve efficiency
Published February 7, 2011Filed Under:
In the face of a struggling economy, many businesses are turning to process improvement in order to reduce costs. -
Johns Hopkins research team finds government-wide quality process improvement program successful in Michigan
Published February 16, 2011Filed Under:
A group of researchers at Johns Hopkins University recently released a report showing the risk of death for patients in Michigan's intensive care is much lower following the implementation of a quality process improvement program. -
Ontario healthcare network approves quality process improvement plan that seeks to exceed provincial standards
Published February 16, 2011Filed Under:
The administrator's board at Muskoka Algonquin Healthcare, based in Huntsville, Ontario, Canada, recently approved a quality process improvement plan for 2011 and 2012 that seeks to minimize unnecessary hospital stays, reduce wait times and boost patient satisfaction. -
Marine Corps base improves operational efficiency with continuous process improvement
Published February 21, 2011Filed Under:
Camp Foster in Okinawa, Japan, recently began its third round of its Continuous Process Improvement Plan, which is aligned with the Marine Corps Service Campaign Plan and the III Marine Expeditionary Force Campaign Plan. -
Air Force process improvement program betters air base operations
Published February 21, 2011Filed Under:
The Kadena Air Base in Japan is a participant in the Air Force Smart Operations for the 21st Century Program, which has helped the base achieve process improvement and minimize waste. -
UAE financial institution wins several continuous process improvement awards
Published February 22, 2011Filed Under:
The Dubai Quality Group recently held its Continual Improvement Symposium Competition 2010, and Mashreq, one of the leading financial institutions in the United Arab Emirates, won four top awards. -
CIOs gather to discuss process improvement, other strategies
Published March 18, 2011Filed Under:
A recent summit of Boston-area professionals sought to help chief information officers refine their management, process improvement and leadership skills. -
New research report stresses content management as a key part of process improvement
Published March 24, 2011Filed Under:
A new research paper sponsored by enterprise content management (ECM) organization AIIM and global ECM leader OpenText indicates that effectively managing content as part of process improvement can maximize a company's profitability. -
Awareness of data management can aid BPM efforts
Published March 29, 2011Filed Under:
According to Rajan Chandras of Information Week, business process management (BPM) and data governance initiatives are often embarked upon too independently of each other. -
Lean Six Sigma methodology to be used by U.S. Armed Forces
Published April 7, 2011Filed Under:
The U.S. Armed Forces have adopted Lean Six Sigma practices to improve processes and reduce waste. A recently released product from Minitab 16 Statistical Software could help employees implement quality improvement systems - even if they are not trained statisticians. -
Process improvement plan kickstarts Michigan hospital's billing department
Published April 14, 2011Filed Under:
According to Health Leaders Media, a process improvement plan that was recently implemented at North Ottawa Community Hospital (NOCH) in Grand Haven, Michigan has resulted in increased efficiency within the hospital's billing and collections department. -
Army soldiers graduate from first Lean Six Sigma course in Afghanistan
Published April 27, 2011Filed Under:
A total of 20 soldiers recently graduated the first U.S. Armed Forces-sponsored Lean Six Sigma class in Afghanistan, according to military news site DVIDS. The class is the first step toward green belt certification. -
Ontario hospital successfully implements process improvement
Published April 28, 2011Filed Under:
Georgian Bay General Hospital (GBGH) in Ontario, Canada, which participated in the Ministry of Health and Long-Term Care’s process improvement project for emergency departments, was recently honored by the province's Health Minister for reducing wait times. -
Award-winning hospital cites process improvement system for successes
Published April 29, 2011Filed Under:
Virginia Mason Medical Center implemented process improvement with such success in 2002 that it went on to develop its own specialized model - the Virginia Mason Production System - which has now trained healthcare leaders from more than 30 states and eight countries. -
Process improvement system saves Ohio hospital $8.6 million
Published April 29, 2011Filed Under:
Catholic Health Partners, the parent organization of Mercy St. Vincent Hospital in Toledo, Ohio, was named one of Thomson Reuters' top 10 health systems in the U.S. last year as a result of the hospital's successful process improvement. -
Process improvement saves New Jersey healthcare provider $28 million
Published April 29, 2011Filed Under:
Since implementing a $1 million Six Sigma-based process improvement system in 2000, New Jersey-based comprehensive healthcare system Virtua has saved $28 million and increased quality and safety levels in all four of its hospitals, according to HealthLeaders Media. -
Illinois hospital recognized for process improvement
Published May 9, 2011Filed Under:
Geneva, Illinois-based healthcare and service provider Delnor Hospital recently made the 2011 Honor Roll for the Center for Companies That Care after implementing a process improvement model last year. -
Lean Six Sigma can help hospitals cut costs and maintain quality
Published May 9, 2011Filed Under:
Hospitals can successfully apply Lean Six Sigma practices to the task of implementing creative cost-cutting measures without affecting the quality of healthcare, according to Becker's Hospital Review. Small process improvement changes can reduce waste and save money. -
Texas hospital recognized for process improvement
Published May 9, 2011Filed Under:
Hill County Memorial Hospital in Fredericksburg, Texas, was recently recognized by the Quality Texas Foundation for launching a well-deployed and effective system of healthcare process improvement and organizational management last year, according to the Mason County News. -
Business approach to supplier relationship management could benefit healthcare
Published May 12, 2011Filed Under:
The number of organizations within the healthcare sector that practice supplier relationship management - an approach to streamlining the processes between an enterprise and its suppliers in order to maximize efficiency - is growing. -
Business process management can increase corporate tax department efficiency
Published May 13, 2011
According to Yair Holtzman, tax director at tax and business advisory firm WTP Advisors, companies can apply business process management methods to a corporate tax department as effectively as other functions. -
Indian life insurance company implements Six Sigma certification
Published May 16, 2011Filed Under:
In order to improve employees' skill levels and facilitate process improvement, IndiaFirst Life Insurance - a joint venture between the Bank of Baroda and Andhra Bank, two of India's largest public-sector financial institutions - recently announced a company-wide Six Sigma certification program. -
Lean Six Sigma-based methodology saves U.S. Navy $300 million
Published May 18, 2011Filed Under:
The San Diego, California-based National Steel and Shipbuilding Company has saved the U.S. Navy more than $300 million in the past decade as a result of implementing continuous improvement initiatives and Lean Six Sigma projects. -
Government shows interest in IT process improvement solutions
Published May 17, 2011Filed Under:
The government is seeking to implement information technology process improvement solutions to reduce costs and streamline operations in response to shrinking budgets, bureaucratic hurdles and an increase in cyber-security attacks. -
Telefonica wins process improvement award
Published May 23, 2011Filed Under:
Telecommunications company Telefonica was recently recognized for its Lean Six Sigma-based process improvement program at the 2011 World Conference on Quality and Improvement in Pittsburgh, Pennsylvania. -
CommLab India to implement Lean Six Sigma methodology
Published June 1, 2011Filed Under:
The e-learning solutions company CommLab India recently announced that it will be using Lean Six Sigma throughout its organization in order to achieve process improvement. -
Using case management to facilitate process improvement
Published June 6, 2011Filed Under:
In a recent article for enterprise information management resource CMSWire, Deb Miller, director of market development for Global 360, suggests that business challenges across industry and type can be addressed using the process improvement method of case management. -
Texas healthcare provider increases process efficiency, frees up nurses' time
Published June 7, 2011Filed Under:
Over the past four years, Covenant Health System in Lubbock, Texas, has introduced a system of Lean Six Sigma-based process improvement, the Lubbock Avalanche-Journal reports. The program was introduced in order to raise the morale of nursing staff and streamline daily tasks in response to the nationwide nursing shortage. -
Indiana township may partner with Fortune 500 company to implement process improvement
Published June 22, 2011Filed Under:
Following in the success of a partnership between Indiana's Bartholomew County and Lean Six Sigma experts from local Fortune 500 company Cummins Engines, cash-strapped Franklin Township is considering enlisting the diesel engine manufacturer's help. -
North Carolina healthcare facility implements performance improvement efforts
Published June 27, 2011Filed Under:
In 2008, North Carolina-based Nash Health Care Systems formed a multidisciplinary performance improvement team with the goal of combating the spread of MRSA in its hospitals, Infection Control Today reports. -
Toyota collaborates with nonprofits on process improvement
Published July 1, 2011Filed Under:
Toyota recently announced a program through which it will partner with nonprofit organizations to help them reduce waste and maximize the effects of funding from donors and taxpayers by implementing its Toyota Production System, according to Plastics News. -
Lean Six Sigma guides Rainmaker nominee toward success
Published July 6, 2011Filed Under:
DC Velocity magazine recently announced the nominees for this year's Rainmakers - professionals from all aspects of the business world whose achievements make them noteworthy. -
New Orleans nonprofit to adapt Toyota Production System
Published July 7, 2011Filed Under:
Institutions such as the Community Kitchen & Food Pantry in Harlem, New York, have already benefited from Toyota's efforts to expand its Toyota Production System from the manufacturing sector to nonprofit programs. -
Using IT automation to achieve process improvement
Published July 12, 2011Filed Under:
Effectively leveraging business process improvement through automation is likely to increase productivity, efficiency and the number of devices that can be managed per information technology help desk employee. -
Army's official mail system streamlined by Lean Six Sigma processes
Published July 15, 2011Filed Under:
Warrant officers in the Adjutant General Corps are using Lean Six Sigma methodology to enhance and automate personnel actions and data flow within human resources systems, according to the Defense Video & Imagery Distribution System. -
Study identifies Lean Six Sigma implementation strengths and areas for improvement
Published July 20, 2011Filed Under:
According to a survey conducted by lean consultant Lawrence M. Miller of Management Meditations, managers looking to enact process improvement within their organizations are still struggling with regard to effective implementation of Lean Six Sigma methodology, Industry Week reports. -
Presidential dollar coin minting - an inefficient process?
Published July 21, 2011Filed Under:
Inefficiency is prevalent within the United States Mint, according to a recent ABC News investigation. -
Product recall system in need of process improvement
Published July 22, 2011Filed Under:
After a worldwide recall on alcohol wipes produced by the Triad Group that are being blamed for causing at least eight deaths and 11 infections, logistics experts are calling for process improvement to be applied to the inefficient recall alerts system. -
Study: Sourcing advisers recommend internal process improvement
Published July 22, 2011
According to a recent global 2011 KPMG Sourcing Advisory Pulse Survey, 51 percent of respondents indicated they have seen more demand for internal process improvement within end-user business and information technology service providers. -
Iowa medical center leverages Lean Six Sigma to plan remodel
Published July 22, 2011Filed Under:
Associates at Mercy Medical Center-North Iowa recently collaborated to construct an exact cardboard replica of the healthcare facility's cardiac care unit as part of its healthcare process improvement efforts, according to the Mason City Globe Gazette. -
Social business and process improvement
Published July 27, 2011Filed Under:
A recent study by Forrester Research found that as the popularity of business process management continues to rise, business process professionals are leveraging social tools as a way to easily engage stakeholders in process improvement efforts. -
Oregon psychiatric hospital leverages Lean Six Sigma techniques
Published July 26, 2011Filed Under:
Despite a history of problems, the 128-year-old Oregon State Hospital is turning things around with the help of Lean Six Sigma-based process improvement, according to the Statesman Journal. -
UK company brings lean-based process improvement to the construction industry
Published July 25, 2011Filed Under:
United Kingdom-based plant and tool hire firm Speedy recently launched a new Lean Six Sigma-based contractor advisory service, according to The Construction Index. -
Dealing with workforce numbers in a down economy
Published August 9, 2011Filed Under:
With the recent fluctuations in the stock market and employment rates, many U.S. businesses need to keep costs down and production streamlined to stay successful. -
Process improvements for Condell Medical Center
Published August 15, 2011Filed Under:
The Advocate Condell Medical Center of Libertyville, Illinois, is taking on a process improvement plan to improve the quality and safety of services, handle escalating costs and properly integrate new technology and regulations. -
Small businesses may need help anticipating risk
Published August 30, 2011Filed Under:
As the economy shows signs of stalling despite predictions of bigger gains and a stronger financial industry in 2011, enterprise risk management may be more beneficial than ever to small- and mid-sized businesses. -
Using business architects to implement process improvement
Published September 8, 2011Filed Under:
Part of the emerging role of a business architect is to significantly expedite continuous improvement and process improvement within an organization, Forrester Research principal analysts explained in a recent blog post. -
CEO explains hospital's successful process improvement
Published September 9, 2011Filed Under:
Toledo, Ohio-based Mercy St. Vincent hospital successfully implemented process improvement using a system aimed at targeting the needs of patients above everything else. -
Implementing process improvement to cut costs within the healthcare industry
Published September 9, 2011Filed Under:
Under the Patient Protection and Affordable Care Act of 2010, hospitals will face $155 billion in Medicare reimbursement cuts over the next decade, Becker's Hospital Review reports. -
Lean Six Sigma implementation obstacles and how to overcome them
Published September 13, 2011Filed Under:
Businesses struggling to achieve effective implementation of Lean Six Sigma process improvement methods are advised to go back to the principles, according to IndustryWeek. -
Process improvement and the power of visualization
Published September 14, 2011Filed Under:
Lean Six Sigma has its roots in manufacturing, but it's been proven effective in many industries. -
Lean Six Sigma helps German hospital realize savings, efficiency gains
Published September 19, 2011Filed Under:
University Hospital Giessen and Marburg in Germany was able to significantly expedite patient flow in its radiology department through the use of Lean Six Sigma methodology, according to DOTmed News. -
Emergency departments honored for healthcare process improvement
Published September 28, 2011Filed Under:
Emergency department technology solution provider T-System recently recognized five hospitals for their healthcare process improvement efforts in the ER. -
Report: ERM still needs process improvement
Published September 29, 2011Filed Under:
The area of enterprise risk management has been making progress, but process improvement is yet to be fully realized according to a recent report by A.M. Best Company, a financial services news provider for the insurance industry. -
Using Lean Six Sigma to enact efficiency within the military
Published September 30, 2011Filed Under:
Base realignment and closure is a form of process improvement used by the U.S. federal government to reduce expenditures and waste within the Armed Forces. -
Indiana school system to reduce costs using Lean Six Sigma
Published October 3, 2011Filed Under:
Earlier this year, Lean Six Sigma experts from diesel engine manufacturer Cummins partnered with Indiana's Bartholomew Consolidated School Corporation to effect process improvement and save the school system money. -
Health system uses Lean Six Sigma to reduce waste, streamline care
Published October 4, 2011Filed Under:
The Norman Regional Health System is implementing Lean Six Sigma-based process improvement in an effort to eliminate waste, facilitate the flow of service and improve the quality of patient care, according to the Norman Transcript. -
Process improvement as an alternative to budget cuts
Published October 13, 2011Filed Under:
Amid the economic downturn, companies are likely to enact budgetary restrictions. -
British hospital honored for healthcare process improvement success
Published October 14, 2011Filed Under:
Torbay Hospital - the main healthcare facility in South Devon, England - was recently recognized for its Lean Six Sigma-based process improvement achievements at the Health Service Journal's inaugural Efficiency Awards. -
Process improvement in the Efficiency Era
Published October 18, 2011Filed Under:
The economic downturn toward the end of the last decade ushered in what The Atlantic terms "the Efficiency Era." -
Cutting costs through healthcare process improvement
Published October 18, 2011Filed Under:
Mark Bogen, vice president of finance at Oceanside, New York-based South Nassau Communities Hospital, recently identified several areas where healthcare facilities can enact process improvement to great money-saving effect. -
Achieving lean government in Connecticut
Published October 19, 2011Filed Under:
In a bid to increase the efficiency of the state government of Connecticut, Governor Dannel Malloy has been working to streamline and maximize the use of tax dollars. -
How a brainstorming session can lead to process improvement
Published October 19, 2011Filed Under:
The Brant Community Healthcare System in Ontario, Canada, was able to enact significant healthcare process improvement in its MRI department using sticky notes, according to the Brantford Expositor. -
Realizing Lean Six Sigma-based healthcare process improvement
Published October 28, 2011Filed Under:
As Lean Six Sigma continues to prove itself as an effective healthcare process improvement method, an increasing number of hospitals are leveraging it to boost efficiency, enhance customer care and reduce expenditures, according to FierceHealthcare. -
The secret to company-wide continuous improvement
Published November 2, 2011Filed Under:
Bringing in a Lean Six Sigma consultant or a team of process improvement experts is a good first step for an organization to take. -
Quality management and process improvement
Published November 3, 2011Filed Under:
A quality management system (QMS) is a form of process improvement that identifies key steps in a procedure and prevents most breakdowns from occurring, PharmPro explains. -
CMS announces continuous improvement program for advisors
Published November 1, 2011Filed Under:
The Centers for Medicare & Medicaid Services recently announced a healthcare innovation project to help professionals implement continuous improvement (CI). -
AHA weighs in on healthcare process improvement strategies
Published November 7, 2011
In a recently released report, the American Hospital Association laid out core strategies to create the necessary culture of performance improvement in U.S. healthcare facilities, Healthcare Finance News reports. -
Law firm earns success with Lean Six Sigma-based process improvement
Published November 8, 2011Filed Under:
Seyfarth Shaw took a step-by-step approach to Lean Six Sigma implementation in order to realize process improvement success, the Financial Times reports. -
Navy acknowledges process improvement specialist's contributions
Published November 17, 2011Filed Under:
A regional program analyst and continuous process improvement specialist was recently honored for his work in the Commander, Navy Region Southeast's Strategic Planning and Lean Six Sigma division, according to the Florida Times-Union. -
Explaining social BPM
Published November 22, 2011Filed Under:
Handing over the reins to employees or customers can result in more effective business process improvement efforts, according to SearchCIO TechTarget. -
Army facility uses Lean Six Sigma to improve efficiency
Published November 22, 2011Filed Under:
The 402nd Army Field Support Battalion-Qatar was able to expedite equipment turnaround times by using Lean Six Sigma methodology to enact process improvement, according to the official website of the United States Army. -
Defense Logistics Agency employees attend process improvement conference
Published November 23, 2011Filed Under:
Lean Six Sigma and process improvement practitioners from the Defense Logistics Agency (DLA) recently met for a continuous improvement training conference to enhance their skills and share best practices, according to the Defense Video & Imagery Distribution System. -
US Army honors Lean Six Sigma practitioners
Published December 1, 2011Filed Under:
Lean Six Sigma practitioners who helped the United States Army save money were recognized at a recent ceremony held at the Pentagon, according to the Army's website. -
Study identifies best process improvement approaches
Published December 1, 2011Filed Under:
A recent global PEX Network benchmarking survey found that companies whose primary focus is cost-cutting are more likely to fail in their process improvement endeavors. -
Achieving successful process improvement
Published December 7, 2011Filed Under:
In a recent article, InTech explained that successful process improvement must go beyond "fighting fires or managing crises" to identify and analyze areas of waste and ultimately reduce inefficiency. -
US Army provides Lean Six Sigma training for soldiers
Published December 8, 2011Filed Under:
Providing high quality service to soldiers quicker and at less cost is a main priority for military logistics operations. -
Tips for healthcare process improvement
Published December 16, 2011Filed Under:
Becker's Hospital Review recently offered several process improvement tips for hospitals looking to cut spending and boost efficiency. -
Merging scenario planning with process improvement
Published December 21, 2011Filed Under:
Fast Company defines the practice of scenario planning as "imagining multiple futures to create a strategic context for planning and decision making." -
Hospital officials look to Japan for process improvement guidance
Published December 22, 2011Filed Under:
Officials from Oregon's Salem Hospital recently traveled to Japan for inspiration on how to implement continuous improvement at the healthcare facility, according to the Salem Health website. -
Canadian hospital makes continuous improvement resolution for 2012
Published December 30, 2011Filed Under:
A healthcare facility in Ontario, Canada, is gearing up to further streamline its operations in the new year, according to the Midland Free Press. -
Implementing Lean Six Sigma-based process improvement across industries
Published December 29, 2011Filed Under:
Lean Six Sigma originated as a way to maximize value, implement efficiency and reduce waste in manufacturing. -
Convenience store uses Lean Six Sigma to reduce inefficiency, streamline processes
Published January 5, 2012Filed Under:
For the past few years, Midwestern convenience store chain Kum & Go has used Lean Six Sigma-based continuous improvement to mitigate inefficiency, improve customer service quality and differentiate itself from its rivals, according to CSP Daily News. -
School district leverages process improvement
Published January 6, 2012Filed Under:
When the superintendent of the Huntsville, Alabama, school district took over last summer, one of his first orders of business was to call for a review of district business practices, according to WAFF-TV. -
Process improvement in the ER
Published January 6, 2012Filed Under:
Emergency department inefficiencies are costly from more than just a financial point of view. As a blog on the Petaluma Argus-Courier's website notes, delays also risk the health of patients who wait longer than they should. -
NASA financial manager formulates award-winning process improvement initiative
Published January 11, 2012Filed Under:
Last year, a financial manager at NASA's Goddard Space Flight Center in Maryland came up with a process improvement plan to set up a "lending library" of extra tools and materials to save the agency time and money, Federal News Radio reports. -
Company partners with lake cleanup group, assists with process improvement
Published January 10, 2012Filed Under:
Last summer, employees at the Cummins Jamestown Engine Plant in Jamestown, New York, partnered with the Chautauqua Lake Association (CLA) to harvest more than 3,700 tons of weeds from the local body of water. -
Preparing for an increased focus on continuous improvement in healthcare
Published January 12, 2012Filed Under:
The role of healthcare quality professionals is becoming more important, as reflected in the American Society for Quality's (ASQ) annual salary survey, Healthcare Finance News reports. -
Town council votes to implement process improvement
Published January 17, 2012Filed Under:
In an effort to make the Lake Placid, Florida, town council more efficient, a group of volunteers recently suggested two process improvement approaches, the Sebring News Sun reports. -
HR's effect on process improvement
Published January 26, 2012Filed Under:
Human resources can have a surprisingly significant effect on a company's process improvement efforts, the Harvard Business Review reports. -
Hospitals eager for process improvement in the ER
Published January 30, 2012Filed Under:
Hospitals in the Greater Cincinnati, Ohio, area are cracking down on healthcare process improvement efforts in advance of the government potentially basing future reimbursement payments on wait times and emergency room speed. -
Texas city enjoys continued process improvement success
Published January 31, 2012Filed Under:
Thanks to the Strong America Now pledge and campaigns for the upcoming 2012 presidential election, Lean Six Sigma has become a buzz word for enacting process improvement in government. -
Patient safety coalitions help enact healthcare process improvement
Published February 6, 2012Filed Under:
Patient safety coalitions in Indiana are helping nurses at the state's healthcare facilities enact front-line process improvement to boost efficiency, reduce waste and improve quality of care, Nurse.com reports. -
Process improvement from an HR focus
Published February 9, 2012Filed Under:
Focusing human resources (HR) on process improvement can benefit companies in several ways, process innovation expert Brad Power writes for the Harvard Business Review. -
Massachusetts company receives continuous improvement grant
Published February 24, 2012Filed Under:
Massachusetts-based flip chip and advanced packaging application provider NEXX Systems was recently awarded a $42,765 Workforce Training Fund grant from the state to put toward leadership training, process improvement and continuous improvement. -
Study: Cost reduction is healthcare leaders' top priority
Published March 1, 2012Filed Under:
A recent survey by national healthcare network VHA revealed that the country's top healthcare leaders prioritize three aspects. -
What can Lean Six Sigma do for the federal government?
Published February 29, 2012Filed Under:
The process improvement methodology of Lean Six Sigma originated in the manufacturing industry as a way to keep quality standards high and costs low. -
The process improvement component of hospital outsourcing
Published March 2, 2012Filed Under:
As Becker's ASC Review reports, hospitals that outsource services have a specific image in mind of professionals who are up to the job. -
Using healthcare process improvement to balance personalization and standardization
Published March 5, 2012Filed Under:
Personalization and standardization are buzz words in today's healthcare discussions, as Health Imaging reports. -
Medical center launches process improvement effort
Published March 6, 2012Filed Under:
Georgia-based Tift Regional Medical Center (TRMC) launched a comprehensive performance and cost reduction analysis last November, examining supply costs, purchased services and labor expenditures before enacting healthcare process improvement. -
Kaiser Permanente shares healthcare process improvement approach
Published March 15, 2012Filed Under:
In an effort to boost healthcare quality, California-based Kaiser Permanente integrated a number of different tools and process improvement methodologies, according to Becker's ASC. -
Lean Six Sigma in hospital design
Published March 15, 2012Filed Under:
Designing a hospital is easier said than done. -
Editorial calls for healthcare process improvement
Published March 20, 2012Filed Under:
A recent Journal of the American Medical Association editorial urged hospitals to cut waste instead of care in order to reduce healthcare costs, which are currently nearly 18 percent of the country's gross domestic product. -
Apply process improvement to overlooked departments
Published March 22, 2012Filed Under:
According to Yair Holtzman of global tax and business advisory firm WTP Advisors, companies that invest time and money into process improvement efforts to boost efficiency, streamline operations and cut costs often overlook two departments. -
Indiana county enjoys Lean Six Sigma-based process improvement success
Published March 27, 2012Filed Under:
Bartholomew County in southern Indiana has used Lean Six Sigma in everything from crimefighting to enacting process improvement in the local school system. -
Nonprofit benefits from Lean Six Sigma consultant project
Published March 26, 2012Filed Under:
Lean Six Sigma has been leveraged to enact process improvement across a number of industries, including government, healthcare and the sector in which it has its roots - manufacturing. -
City applies process improvement to commercial development permit issuance
Published March 30, 2012Filed Under:
The Oshkosh, Wisconsin, Department of Community Development is using process improvement as a tool to help reach its goal of being able to issue commercial development permits on an applicant's first visit, The Northwestern reports. -
Hospital implements Lean Six Sigma to become No. 1 in the US
Published April 2, 2012Filed Under:
Barnes-Jewish Hospital in St. Louis is leveraging Lean Six Sigma to enact healthcare process improvement, according to Becker's Hospital Review. -
City officials, task force to meet regarding process improvement
Published April 5, 2012Filed Under:
A year after the city council of Rochester, Minnesota, assembled a process improvement task force to facilitate development proposal reviews and permit issuances, officials are set to meet with members to discuss their progress. -
Overcoming common process improvement pitfalls
Published April 5, 2012Filed Under:
Process improvement (PI) programs routinely fall victim to typical shortcomings that can compromise the success of improperly executed streamlining efforts. -
Fostering a culture of continuous improvement
Published April 6, 2012Filed Under:
Companies that implement process improvement projects target areas that are wasteful and inefficient in terms of cost, time, resources or a combination of all three. -
African hospitals enjoy process improvement success
Published April 6, 2012Filed Under:
Lean, a concept first used in the manufacturing industry, involves eliminating waste, empowering employees and striving to maintain the momentum of continuous improvement. -
Job center undergoes process improvement
Published April 9, 2012Filed Under:
A former Boeing engineer is applying Lean Six Sigma to a very different challenge - helping Washington state's unemployed residents find jobs, the Spokane Journal of Business reports. -
Lean Six Sigma in healthcare process improvement, a decade on
Published April 9, 2012Filed Under:
Although lean and Six Sigma processes have been used in the manufacturing industry for several decades, they were only introduced to the healthcare sector a decade ago, Becker's Hospital Review reports. -
Tips for maximizing the positive effects of process improvement
Published April 10, 2012Filed Under:
Since Lean Six Sigma was first introduced to the healthcare industry a decade ago, the sector has used the process improvement methodology to flourish. -
Agency reduces retirement claims backlog thanks to process improvement
Published April 10, 2012Filed Under:
Since the U.S. Office of Personnel Management (OPM) enlisted a Navy team specializing in process improvement to help identify and address areas of waste and inefficiency, it has been able to reduce its backlog. -
Unified Communications Could Save Enterprises Time and Money
Published May 1, 2012Filed Under:
According to a March 2012 survey conducted by Webtorials on behalf of Sonus Networks, large enterprises lack the tools they need to simplify communications and are, therefore, suffering financial and productivity losses. The survey, conducted in early 2012, focused on enterprises with more than 500 employees to prove that a Unified Communications (UC) process could reduce hours spent communicating ineffectively.
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Healthcare Organizations Seek to Reduce Costs and Improve Processes
Published May 3, 2012Filed Under:
According to survey results released in April 2012 by HealthLeaders Media, cost reduction and process improvement rank among the top three priorities for organizations over the next three years.
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“I-PASS” Initiative to Improve Patient Care and Reduce Medical Errors
Published May 7, 2012Filed Under:
According to a press release from the Children's Hospital Boston, “I-PASS,” a new patient safety and medical education initiative, will improve how patient care is “handed off” during hospital shift changes, reducing medical errors by up to 40 percent.
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Air Force groups to host process improvement workshop
Published October 27, 2010Filed Under:
This November, four Air Force major commands will co-sponsor the inaugural Air Force Smart Operations for the 21st Century workshop in Denver, Colorado. -
Air Force medical group uses process improvement to better patient care
Published January 10, 2011Filed Under:
Edwards Air Force Base in California has implemented the Air Force Smart Operations for the 21st Century program in order to achieve process improvements and better combat capabilities. -
Global franchise network uses process improvement to enhance customer service
Published January 10, 2011Filed Under:
The ServiceMaster Company, a global franchise network that manages brands from pest control to carpet cleaning, recently told Six Sigma & Process Excellence IQ that it uses process improvement methods to improve customer service. -
McCormick uses money saved through continuous improvement to invest in product innovation
Published January 26, 2011Filed Under:
McCormick recently released its fourth quarter results, attributing the 6 percent increase in sales to the efforts of the company's Comprehensive Continuous Improvement program. -
Plan launched to increase efficiency in Ontario hospitals
Published June 2, 2011Filed Under:
The Canadian province of Ontario recently launched a new process improvement strategy designed to streamline hospital flow, reduce patient wait times, increase quality of care and improve working conditions for emergency room employees, the Sudbury Star reports. -
U.S. Army implements Lean Six Sigma processes in Iraq withdrawal
Published June 8, 2011Filed Under:
In late 2010, a process improvement specialist for the United States Army Forces Command took a six-month break from his duties to help streamline army processes in Iraq using Lean Six Sigma-based practices. -
Lean Six Sigma methodology helps teach physicians about business
Published June 3, 2011Filed Under:
In order to address physicians' lack of business training, officials at the Spokane, Washington-based healthcare provider Providence Health and Services recently introduced an internal leadership academy program based on Lean Six Sigma principle. -
Massachusetts healthcare provider leverages lean-based process improvement
Published June 13, 2011Filed Under:
For the past three years, Massachusetts-based Atrius Health has implemented healthcare process improvement with the help of Lean Six Sigma management consultants, according to Xconomy Boston. -
Department of Health offers healthcare process improvement guidelines
Published June 23, 2011Filed Under:
The United States Department of Health & Human Services recently released a list of steps hospitals should take to implement healthcare process improvement. -
South Korean defense ministry to cut costs using Lean Six Sigma
Published September 15, 2011Filed Under:
The defense ministry of South Korea is in the process of adopting a lean government business process management approach toward streamlining its budget. -
Continuous improvement in the operating room
Published September 20, 2011Filed Under:
Lean Six Sigma-based process improvement can help a healthcare facility streamline patient flow, lower rates of infection, increase quality of patient care and ensure hospital staff use their time efficiently. -
Implementing workforce optimization using Lean Six Sigma
Published October 10, 2011Filed Under:
Workforce optimization (WFO) can be a useful tool when it comes to enacting performance improvement within a company. -
Healthcare system explains process improvement strategy
Published December 9, 2011Filed Under:
Healthcare system Kaiser Permanente recently provided insight into its continuous improvement approach in the December 2011 issue of The Joint Commission Journal on Quality and Patient Safety. -
Getting physicians involved in healthcare process improvement
Published December 14, 2011Filed Under:
Physician involvement is key for hospitals looking to implement healthcare process improvement, according to the University of Pittsburgh Medical Center's (UPMC) chief quality officer, Becker's Hospital Review reports. -
Real-time data benefits hospitals' customer satisfaction
Published December 13, 2011Filed Under:
Consumers want up-to-the-minute information, whether it's via a text message, email or through an internet search. Hospital patients have similar wants and needs from their healthcare providers. -
Study: Continuous improvement programs benefit companies
Published December 28, 2011Filed Under:
A recent study conducted for IndustryWeek found that companies with continuous improvement (CI) programs performed better across three financial metrics than those without. -
Virginia Mason enjoys process improvement success
Published December 23, 2011Filed Under:
Seattle-based Virginia Mason Medical Center is best known for its adaptation of the Toyota Production System to enact healthcare process improvement. -
Healthcare process improvement in 2011
Published December 27, 2011Filed Under:
This year has seen a number of process improvement successes in the healthcare industry. -
Lean Six Sigma-trained employees propel communications company toward success
Published January 13, 2012Filed Under:
Utica, New York-based Northland Communications recently announced that it made the Best Companies to Work for in New York program's top 50 list. -
Army process improvement expedites soldiers' health benefits
Published March 12, 2012Filed Under:
A process improvement initiative has helped the United States Army streamline medical benefits registration for Reserve and National Guard troops returning from overseas deployments, according to the Army's website. -
Process improvement through a customer's eyes
Published April 11, 2012Filed Under:
Looking at an organization through the eyes of a customer can result in more cohesive, less fragmented process improvement efforts, according to CMSWire. -
The importance of approaching projects in a standardized fashion
Published April 16, 2012Filed Under:
Organizations that lack a formal process improvement policy often find their efforts going off in all directions, as was the case when pharmaceutical giant Bristol-Myers Squibb decided to refine its in-house design processes, Graphics.com reports.
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