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Upcoming Event

2012 High Performance Virtual Summit

This year's summit on “Creating Real Change” will give you the opportunity to learn from leaders in healthcare and industries who will share their experiences and perspective on improvement and transformation with an emphasis on what really works.

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New White Paper

Enterprise Risk Management: Proof or Promise?

There is overwhelming consensus among financial services executives that the current risk environment has become significantly more complex, dynamic, and difficult to navigate. Some new mandates are expensive and cut into margins and profitability, so there is a real motivation to not only comply but to more effectively manage the response and cost.

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New Article

Executive Insight: Five New Year’s Resolutions for Every Hospital in 2012

Creating ecosystems/cultures of improvement, adopting a more holistic view, improving the patient experience, embracing IT, and seek innovation.

Click here to read article

Infrastructure & Performance Management

Enhance the effectiveness of your CI team and get the most value out of your investment and resources with our Infrastructure and Performance Management services:

Skills Matrix Design & Individual Development Plans – Establish a clear path of development and required competency by level for the CI team. Define the technical, consultative, and behavioral elements necessary by role for effective internal consulting. Assess capability versus objective for each team member and define go-forward plan.
Maturity Assessment – Assess the performance of your internal CI team. Create a go-forward plan and approach that aligns with the business needs and the current capabilities of your CI team.
Team & Individual Scorecards – Define the balanced scorecard for the CI team that will emphasize both the strategic and tactical imperatives to meet the business needs. Establish individual linkage and targets. Align to the performance management structure.
Business Review Launch – Establish or improve the practice for reviewing monthly performance, aligning actions to close gaps, and recognizing success. Drive linkage between management levels.
Capacity Management – Establish or improve the practice for managing internal consulting capacity. Establish day and/or hour tracking and planning based on the needs of the business, and forecasting mechanisms.

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