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Knowledge Transfer

Our Expertise, Shared With You.

At Guidon, we are more than consultants. We are coaches and mentors dedicated to building your organization’s internal capabilities, allowing you to accelerate and sustain your improvement initiatives for the long run.

Guidon’s knowledge transfer capabilities are led by senior-level consultants with years of relevant experience working in our clients’ industries – giving them hands-on knowledge to share with you.

Our knowledge transfer services include:

  • Classroom Training: Our classroom lean training programs provide team-based learning and discovery that is critical to building enthusiasm, driving culture change and achieving rapid, dramatic business improvement.  Classroom training will engage your teams with techniques for creating and sustaining momentum, tools for streamlining complex business processes and ways to spread new efficiencies up and downstream.
  • eLearning Programs: Our online, on-demand eLearning programs offer you the flexibility of training whenever and wherever you want. We offer a wide variety of eLearning courses, as well as the ability to custom design a course to meet your organization’s specific needs.
  • Hands-on Coaching and Mentoring: Guidon consultants are available for coaching and mentoring as needed.  Whether you need our help one-time or ongoing, we can customize a program to meet your needs.
  • Training and Certification: All of our lean six sigma training and mentoring is designed to build internal capabilities within our clients that meet or exceed industry standard certifications.

Contact us for more information.

Contact Guidon About A Custom Solution

To learn more about how lean six sigma training from Guidon can help your organization, contact us through our website or call us toll free at 1.866.986.4414 or 480.986.4414 for international calls.

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To the unknowing eye, many business processes seem almost invisible.  Guidon helps us see every step – so we can quickly evaluate and improve the entire process.

Jeff Ruiter

Director of Demand Management Distribution, EDS

 

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Process Improvement in Accounts Receivable

For this specialty pharmacy, the payment complexity between Physician diagnosis, acceptable payor requirements, benefits eligibility, patient financial responsibility and governmental or regulatory requirements either delayed or exasperated bad debt. Unable to control growing bad debt losses, senior leadership targeted a specific goal to reduce bad debt through the identification of bad debt root causes.

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Improving Lab Efficiency: It all boils down to process, process, process

"It's not a good time. We'll get to that later." How many times have you heard or said something similar when discussing critical laboratory process improvements? "Later" often turns into never. You may be too overloaded to deploy new initiatives, but waiting only exacerbates the challenges. Processing delays and errors due to overcapacity have surely led to preventable patient deaths--a tragic yet completely unnecessary situation. It takes just days to effectively install efficiency processes utilizing LeanSigma lab tactics and less than a week to positively impact patient outcomes while reducing laboratory stress.

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