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Our Services

Business Challenges. Proven Solutions.

Guidon, the global leader in working with service companies and public sector organizations, has developed a suite of real world solutions to handle your toughest challenges and realize your most significant opportunities.   Our ability to integrate our know-how in functional areas combined with proven tools and methods and deep service industry and public sector knowledge have allowed us to help our clients achieve superior and meaningful results.

Our consultants have decades of experience applying principles, tools and practices from successful industrial companies such as GE and Toyota within highly respected services and government organizations.  In many cases we have helped our clients develop industry best practices in:

  • Strategy development, alignment and deployment processes
  • Business process improvement and business process management, performance management and talent development
  • Software and technology development, deployment, maintenance and management
  • New product development and delivery
  • Practitioner development and certification

Our solutions focus on four areas:

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People

We help leaders operationalize world-class strategy, execution and business management practices through:

  • Strategic Planning and Deployment
  • Talent Development
  • Employee Alignment and Engagement
  • Balanced Scorecards / Key Performance Indicators (KPIs)

Learn more

Process

Adopt, integrate and put into practice proven tools from industry to create efficient, capable and customer centric processes through:

  • Lean Sigma
  • Process Improvement
  • Product and Process Design
  • Staffing and Capacity Modeling

Learn more

Technology

Develop, deploy and manage technology which results in speed and agility through:

  • Lean Software Development
  • Lean Project Management
  • Lean IT Operations
  • Green IT

Learn more

Knowledge Transfer

We help you build highly capable internal practitioners who can deliver improvement through our:

  • Customized Training Solutions
  • Hands-on Coaching and Mentoring
  • Green Belt / Black Belt Training and Certification
  • eLearning

Learn more

Contact Guidon About A Custom Solution

To learn more about how custom solutions from Guidon can help your organization, contact us through our website or call us toll free at 1.866.986.4414 or 480.986.4414 for international calls.

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Guidon has an excellent training module which our staff felt was very focused on practical application of performance improvement tools; it showed our team how to use the tools in their everyday work.

Associate Administrator

 

New Video

FOX Business: The Winners and the losers of healthcare reform with Guidon CEO & President, Ron Wince

Fox Video - Healthcare Reform

Guidon CEO, Ron Wince questions the cost savings of the health-care reform bills with FoxBusiness.com.

Click here to watch video

New Case Study

Process Improvement in Accounts Receivable

For this specialty pharmacy, the payment complexity between Physician diagnosis, acceptable payor requirements, benefits eligibility, patient financial responsibility and governmental or regulatory requirements either delayed or exasperated bad debt. Unable to control growing bad debt losses, senior leadership targeted a specific goal to reduce bad debt through the identification of bad debt root causes.

Click here to read case study

New Article

Improving Lab Efficiency: It all boils down to process, process, process

"It's not a good time. We'll get to that later." How many times have you heard or said something similar when discussing critical laboratory process improvements? "Later" often turns into never. You may be too overloaded to deploy new initiatives, but waiting only exacerbates the challenges. Processing delays and errors due to overcapacity have surely led to preventable patient deaths--a tragic yet completely unnecessary situation. It takes just days to effectively install efficiency processes utilizing LeanSigma lab tactics and less than a week to positively impact patient outcomes while reducing laboratory stress.

Click here to read article